Customer Service Technical

Mark M. Muto Home: 562-***-****

***** **** ***** ***** ******: 562-***-****

Cerritos, California 90703 ******@*****.***

SKILLS

- Ability to understand complex engineering drawings

- Ability to independently design and/or customize existing graphical presentations for

various applications

- Working knowledge or experience in creating 2D and 3D technical illustrations using

Adobe Illustrator or related tools

- Computer literacy and experience using Microsoft Office

- Ability to work independently

- Ability to work within tight deadlines

- Strong oral communication skills, excellent interpersonal communication skills,

commitment to customer service, ability to manage and meet deadlines, and the ability

to identify and solve problems

- Ability to understand and implement Military Standards

- Experience with Photoshop and CAD software desirable

- Technical or engineering experience with military equipment

EXPERIENCE

Northrop-Grumman May 2016-Present

San Diego, California Technical Illustrator Sr.

Revisions for engineering orders.

Drawing technical artwork for technical business proposals & presentations. Producing technical illustrations to fit training documents.

ABC School District July 2009-Present

Costa Mesa, California Vocational Instructor

Duties: Trains students in CS5

Advance knowledge of and experience with PC and Mac platforms.

Edwards LifeScience LLC March 2009-April 2009

Irvine, California Technical Illustrator (Temp)

Producing orthographic projections and producing Isometric drawings.

Produce isometric, perspective and vector illustrations from sketches, photos to fit technical marketing material

AGSE July 2005-May 2006

Santa Fe Springs, California

Producing orthographic projections and producing Isometric drawings.

Plans, designs and creates technical illustrations working from blueprints.

Publish accurate and complete electronics part catalogs.

Producing orthographic projections and producing Isometric drawings.

FedEx Kinkos March 2007-Nov 2008

Costa Mesa, California Assist Manager

Management of printing process.

Train other employees in the production of graphic aids.

Boeing July 1997-December 2004

Huntington Beach, California Technical Illustrator, Sr.

Duties: Manage and execute the concept, design, coordination, production, completion, distribution, and evaluation of communication pieces such as manuals, brochures, catalogs, product sheets, handbooks, newsletters, presentations, proposals, posters and flyers.

Experience with strategic “must win” competitive proposals.

Managed trade show exhibits, including coordinating the design of graphic displays, product displays and promotional gifts.

Interface and contract with a variety of outside vendors and consultants, public relations agencies, freelance designers, exhibit companies, illustrators, photographers, and printers. Evaluated and negotiated for best price and delivery.

Create animations for technical training materials.

Northrop-Grumman October 1989-June 1997

El Segundo, California Technical Illustrator Sr.

Revisions for engineering orders.

Drawing technical artwork for technical business proposals & presentations. Producing technical illustrations to fit training documents.

Jet Propulsion Lab May 1986-June 1988

Pasadena, California Technical Illustrator

Drawing technical artwork photos and integrity the image for desktop publishing software

Drawing technical artwork for technical business proposals & presentations.

Teledyne Microelectronics October 1984-June 1986

Marina Del Rey, California Technical Illustrator

Drawing technical artwork for technical business proposals & presentations.

Computer Software Skills

Proficient with all software: MS Office (Word, PowerPoint, Excel, Access), Adobe Suite, (Illustrator, Photoshop, Acrobat, Flash, Indesign), CorelDraw, Visio, iMovie, Adobe Premiere, Quark Xpress, MS Project, FrontPage, DreamWeaver, Flash, Cold Fusion. AutoCAD, Inventor and Solid works, iWeb

EDUCATION

Bachelor of Science, - University of Phoenix, E-Commerce, July 2004

El Camino College – September 1978 to June 1981, Technical Illustration, General Education

Otis Parson Art School – September 1984, Digital Illustrations

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