Six Sigma Black Belt
Resume:
Hari Gudalurb
****.********@*****.***
Mob: 925-***-****
SUMMARY
Certified Six Sigma Master Black Belt, and seasoned Process and Quality Management leader
Successfully led multiple Quality Consulting programs in Automotive, Oil & Gas and Service industries
Established Quality Management Systems and Continuous Improvement Programs in large organizations
Expertise in defining process hierarchy, developing process documentation, establishing process governance and instituting continuous process improvement
Trained over 200 leaders on Business Process Management, Process Improvement methodologies and tools like RCA, FMEA, SPC, MSA, DoE
Mentored over 300 Process Improvement projects and demonstrated significant benefits
Engineering and Management graduate with 19 years’ experience
Certified TOC practitioner with specialization in CCPM EXPERIENCE
Organization Role Duration Industry
Tech Mahindra Americas Inc., USA Business Process Consultant Oct ’10 – Till date Service, IT Tech Mahindra India Six Sigma Consultant Jul’03 – Oct’10 Service, Manufacturing EXL Service, India Six Sigma Black Belt Jun’02 – Jul’03 Service BPL Limited, India Quality Manager Aug’95 – Jun’00 Manufacturing BUSINESS PROCESS CONSULTANT @ TECH MAHINDRA AMERICAS INC., USA OCT’10 – TILL DATE Client: Leading Oil & Gas major, USA
Established Process Management system for Compliance, PMO and Asset Management processes o Developed business process inventory, hierarchy and documentation library o Facilitated documentation of processes at various levels o Established a process governance model and trained and facilitated a global process owner network o Developed process metrics and management system
o Trained resources on Process Management, and tools like RCA and FMEA o Setup a Continuous Improvement program using Lean Six Sigma BUSINESS PROCESS CONSULTANT @ TECH MAHINDRA INDIA JUL’03 – OCT’10
Obtained Six Sigma Master Black Belt certification
Led multiple Quality Consulting assignments for clients in Automotive, Oil & Gas and Service domains
Developed internal Six Sigma Program
o Customized Six Sigma methodology for IT processes o Developed training material
o Trained resources as Green Belts and Black belts and mentored project execution
Provided leadership to a team of 23 Quality Consultants for business development and competency development Selection of consulting assignments:
Client Location Role
Resources
Trained
#
Projects
Savings
(USD)
Duration
Caterpillar Inc., USA USA Process Consultant, Black Belt - 7 3.4 mn. 2 years Leading Automotive
suppliers, India
India
Quality Consultant, Master
Black Belt
150 200* 2.9 mn. 1.5 years
Leading Aluminum
manufacturers, India
India
Quality Consultant, Master
Black Belt
100 125* 4.5 mn. 1 year
British Petroleum, UK UK Process Consultant - - - 6 months
* Mentored projects
Hari Gudalurb
****.********@*****.***
Mob: 925-***-****
Client: Multiple clients, India
Quality Management System
o Helped clients in updating their Quality Management Systems to meet the required standards o Trained client resources on document control, audits, corrective/preventive action, RCA etc. o Established Supplier Quality Management programs o Designed and deployed a COPQ measurement and reporting system
Continuous Improvement Program
o Used outputs from QMS to kick-start a Continuous Improvement program o Established processes for project selection, Black Belt selection, project evaluation and sign-off o Identified projects, Black Belts and Green Belts o Trained over 200 Black Belts and Green Belts
o Mentored Black Belts and Green Belts in executing over 300 projects o Completed projects with annualized benefits of over USD 8 Million Client: Caterpillar Inc., USA
Process Consulting
o Consulted on client’s product reliability improvement program o Established processes for issue identification, prioritization scoring and selecting project candidates o Established criteria for project execution, closure and benefits tracking
Product Improvement
o Worked as a Black Belt in the product reliability improvement program o Prioritized issues, scoped projects and established success criteria o Worked with client’s dealers and customer in understanding pain areas and defining problem statement o Used customized Six sigma methodology to identify and address root causes o Completed 7 projects with validated benefits of USD 3.4 Million per annum British Petroleum, UK Apr’04 – Oct’04
Role: Six Sigma Consultant
Worked with Six Sigma Program Manager on program design and development
Established Six Sigma program structure, roles & responsibilities and governance
Developed a training curriculum on Lean, Six Sigma, Communication & Engagement and Change Management
Developed training material and Six Sigma Book of Knowledge SIX SIGMA BLACK BELT @ EXL SERVICE, INDIA JUN’02 – JUL’03
Worked as Black Belt in Financial Services vertical
Completed four Six Sigma projects that resulted in significant process improvements
Led the development of a web-based Process Management solution for real time process monitoring
Trained employees on Quality, Process Excellence methodologies and Six-Sigma awareness QUALITY MANAGER @ BPL LTD., INDIA AUG’95 – JUN’00
Led the QA team of 15 – Engineers, Team Leaders and Inspectors
Wrote the Quality Manual and established the Quality Management System
Trained resources on Quality Control, Sampling techniques, SPC, ISO etc.
Led various initiatives within the factory like ISO task force, TPM core team, Reliability improvement etc.
Successfully completed five major process and product improvement projects EDUCATION AND QUALIFICATIONS
Post Graduate Diploma in Management from Indian Institute of Management Calcutta, India – 2000 to 2002
Bachelor of Chemical Engineering from Madurai Kamraj University, India – 1991 to 1995
Certified Six Sigma Master Black Belt from Tech Mahindra, India (previously Satyam) – 2006
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