Engineer Manager

Daniel Peterson

***** **** **, ****** ** *****

Cell: 210-***-**** - ***@*****.***

Summary

Successful IT manager with over 7 years IT management experience and 20 years of IT experience. I’ve worked in very fast paced environments (Energy Transfer and Rackspace). Networking Expert. Experience with many technologies. Strong troubleshooting and resolution skills. Self taught in all technologies, utilized books and resources available on the internet to become certified in Cisco and Microsoft technologies.

Highlights

CCNA Current, CCNP Expired Shoretel Phone Systems

ESX and Hyper-V Barracuda Backup, Mail Archive, and SSL VPN

SANs Nimble, Compellent, HP EVA appliances

Firewalls PFsense, ASAs, PIX BGP/OSPF/EIGRP

Wireless Mikrotik Meraki SpanningTree

Switches HP, Dell, Cisco, Meraki DNS/DHCP

Load Balancing Cisco, Alteon, Webmux Mail Transport Systems (Sendmail, Exchange,

Unix/Linux/BSD Qmail)

Microsoft Servers NT4 - 2012R2 HP Blade Servers

VPNs - Ipsec / OpenVPN Office 365 Migrations

Experience

IT Manager, Operations / Communications

February 2013 to Current

Summit Midstream Partners - The Woodlands, TX

Manager responsible for System Engineers, Help desk, and Field Communications.

Maintains help desk ticketing system.

Coordinates IT requirements company wide

Migrated phone system from cloud managed to local system with less than 12 month payback

Successfully migrated east coast data center systems to Dallas.

Moved email system from on premise to cloud.

Implemented Business Continuity center for IT and Gas Control access

Implemented monitoring system to alert and trend servers and field communications (pipeline monitoring).

Managed private VPNs to Cell and Vsat providers.

Deployed ASA firewalls with Sourcefire/Firepower for company wide IPS/URL filtering and VPN.

Configured Proxy server for limited access to the Internet for isolated servers.

Setup centralized logging and monitoring using tools from Solarwinds and The Dude.

Standardized access lists / security policies for all firewalls including field devices used for pipeline monitoring including access to and from SCADA systems

Handles all escalations and high level troubleshooting for complex issues.

Successful roll out of Cylance AV / AntiMalware tool resulting in better performing PCs and always protected clients and servers

IT Manager, Network, Storage, and Security

Engineer, Sr. Engineer

July 2006 to February 2013

Energy Transfer Partners - San Antonio, TX

Responsible for growth of Network, Storage, and Security.

Managed team of engineers that were frequently pushed with tight timelines. Frequently had offices from request to completion online with network and phones in days.

Through many acquisitions I've became familiar with ESX, XEN,and Hyper-V.

My team managed the shared storage back-ends which were Compellent, EVA, and some Netapp.

Deployed over thousand handsets across over 20 locations.

Migrated traditional PBX systems to Shoretel IP phonesystem. Many of the systems dated back to original installations by Enron.

Integrated diverse networks while maintaining security between acquired assets.

Utilized open source technologies when possible for significant savings. (PFsense, openVPN).

Unfortunately I do not have the dates of when I transitioned from Engineer to Sr Engineer to Manager. This all occurred in the 7 year period.

Utilzed netflow and sflow monitoring for understanding network traffic patterns and potential issues

Security Engineer

January 2006 to July 2006

Xramp Security - San Antonio, TX

Designed and implemented a monitored IDS platform.

Rolled out IDS in local business environments

Performed centralized monitoring of IDS

Network Analyst

July 2005 to January 2006

Capital Group Company - San Antonio, TX

Configured ports for new servers

Provided network design and planning assistance

Managed DR implementation

Documented port information in centralized database

Coordinated with cabling vendor to properly cross connect new systems

Technician Manager

January 2005 to July 2005

Palmer Technology Services - San Antonio, TX

Managed a team of technicians to perform outsourced IT work for small businesses in the San Antonio area.

Systems Engineer

May 2004 to December 2004

Monster Commerce - San Antonio, TX

Remote support for Windows web servers.

Performed SSL setup requests.

Planned migration from managed hosting to colo hosting.

Provided 3rd level support for web related issues (IIS, DNS)

Lead Technician

October 2003 to May 2004

Palmer Technology Solutions - San Antonio, TX

Performed consulting with small businesses for Networking, Security, Windows AD administration, and Exchange.

Network and Security Engineer

August 2000 to July 2003

Rackspace Managed Hosting - San Antonio, TX

Configures, maintains, and analyzes LAN and WAN based devices for over 8000 customer servers utilizing high end Cisco equipment to maintain 99.999% uptime

Utilizes Arrowpoints, Redhills, Local Directors, and Alteon switches for load balancing customer servers.

Maintains BGPv4 on edge routers to balance traffic and provide redundancy over several OC12 connections

Installs, maintains, and configures new PIX, Netscreen, and Checkpoint Firewalls.

Strong background in Spanning-tree and 802.1q and ISL VLAN trunking.

Detailed understanding of access-lists as applied to Cisco routers.

Network Engineer

November 1999 to July 2000

Frost National Bank - San Antonio, TX

Managed network routers and switches at every banking location.

Configured new Citrix servers including the installation processors, hard drives and RAM.

Maintained DNS and WINS for internal and external servers.

Installed Cisco Local Directors, Cache engine, and PIX firewalls in support of Ecommerce projects and enterprise network access.

Analyzed network problems using HP Openview.

System Administrator

January 1996 to November 1999

United States Air Force - San Antonio, TX

Maintained Top Secret SCI Clearance

Arranged Solaris network services for a highly utilized secure network

Configured Solaris 2.6 clients in a NIS environment utilizing a jumpstart server.

Provided DNS tables for over 1000 network nodes.

Installed patches and security policies on Unix systems.

Managed configurations on Cisco Routers and Catalyst Switches.

Conducted network monitoring using HP Openview and Cisco Works.

Coordinated migration from non-Y2K compliant Sun OS to Solaris 2.6.

Implemented NT Domain Structure

Prepared IP addresses for over 1500 network nodes.

Maintained Exchange site, which consisted of over 1,000 recipients.

Maintains logging and audit configurations on Unix and NT servers.

Lead the migration from Unix servers to NT servers, to include mail, DNS, and authentication servers.

Education

1996 Los Fresnos High School - Los Fresnos, TX, United States

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