Customer Service Microsoft Office

Markita Edwards

**** **** *** ***. ****, IN. ****3 219-***-**** ***********@*****.***

Objective

A highly responsible educational professional with years of experience, customer service, communication and project management skills of successful and profitable of self-employment.

Education

A.S. 12/14 IVY TECH COMMUNITY COLLEGE-VALPORAISO, IN

Criminal Justice

Skills Summary

Customer Service General Office Skills Prea Policy Act

Scheduling Microsoft Office 2013 Patrolling

Pressure Point Control Tact Booking/ Jail Detective Bureau

COMMUNICATION

Managed daily office operations

Addressed equipment issues

Maintained accurate records

Organized files according to police and procedures

Provided efficient customer service to staff and students

Experience

KIMBROUGH WORKRELEASE CENTER CUSTODY OFFICER LAKE COUNTY JAIL 06/2015

Transport and escort residents, answering high volume calls, supervision over residents leaving and entering facility,

Performing searches of residents, Observe and control visitation and residents, Read and comprehend legal and non-

Legal documents, communicate effectively and coherently with other staff and residents, exercise appropriate judgment handling of special needs, shakedowns, strip search

Indiana Mentor Network PRN Merrillville, IN. 06/2015

Monitor patient mentally and health condition by observing intake and output exercising

Help supports with housekeeping, laundry, shopping, preparing food and running errands

Assisting Patients with personal services grooming, bathing, dressing

Help patients with goals/ activities

Help family members provide proper care with patients

CORRECTIONAL OFFICER LAKE COUNTY JAIL 06/2013-08/2013

Booking/Jail, Marina, Patrolling, Warrants, Protective Orders Assistance Program, Detective Bureau and Family & Domestic Bureau

Work Study Ivy Tech Community College 10/201*-**-****

Filing, Microsoft Office 2013, Microsoft Outlook, Typing 60 wpm Internet Searching

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