Morhaf Hamdo
Account Manager - Sales Executive
SUMMARY
Innovative, profit-oriented Project Manager with demonstrated success in increasing revenues, market share and earnings, achieving cost reductions and improving client satisfaction in customer-facing operations and large diverse organizations. Adept at analyzing the competitive landscape, conducting research and attaining continual profits through focused,
strategic workflow, staffing and business process analyses. Exemplary change agent with the ability to analyze issues, devise continuous process improvements and incorporate business process initiatives to increase efficiency, streamline operations and decrease aggregate expenses with limited resources. Consistently identifies and accelerates strategic measures to strengthen performance with sustained operational results. Forges long-lasting client and business partner relationships to mutually benefit all parties.
AREA OF EXPIRETES
ØBusiness Development ØBudget Management
ØStrategic Sales Leadership ØStrategic Planning/Analysis
Ø Technical Support ØPersonnel Development
ØVendor/Financial Management Ø Profit Maximization
Ø Team Leadership Ø Cost Control/Reduction
Ø Process Improvements Ø Change Management
Ø Relationship Building
PROFESSIONAL EXPERIENCE
1989 - 2015 Account Manager
Schlumberger - World wide
Middle East - North Africa - Latin America - USA
Established a successful Artificial Lift business from the ground up, strategically and innovatively growing business and implementing new technology, policies and sales to increase company profits.
-Analyzed data and competitive intelligence to determine and execute new go-to market approach.
-Implemented new sales strategy to recapture lost clients and grow sales of core customers.
-Maximize production and develop ESP operation, processes, field service & troubleshooting.
-Review and evaluation of different QHSE requirements and preparing compliance plans when required.
-Working with my clients in developing their fields by improving the ESP operation and run life.
-Working with ART center for repair, Dismantle, assembly all the related down hole equipment’s.
-Respond to troubleshooting. customer inquiries, develop accounts, and generate quotes.
-CRM for all the related business with customers
-Maximize gross margin sales.
-Maintain ESP contracts, strategies and amend all the related extensions.
-Identify and act on opportunities to increase market share by growing sales.
-Submitting commercial ( Tenders, Requisitions…), and technical packages to the customers and keep following up with them for any technical discussion and price issues.
-Work to understand customers’ business and determine customers’ requirements and expectations in order to recommend specific products and solutions and make value-added recommendations to increase sales.
-Develop Gas Lift Business.
-Develop ESP Well Test. Organize and conduct training sessions for customers & Employees for technical & Sales.
EDUCATION
2002- 2006 Bachelor of Science
Mechanical Engineering - Damascus university- Syria