**** ******* ***** *** ***

Riverside, CA *****

acv1u5@r.postjobfree.com

515-***-****

Skill

Network Administration

Microsoft Office Suite

Operating Systems

Programming Languages

Hardware

Adobe

Other

April 2015 – Present

Lands' End

July 2014 – Sept 2014

Windsor Windows

Dec 2013- July 2014

Principal Financial Group

I am a focused and ambitious IT technician with over 8 years experience configuring, supporting and troubleshooting hardware and software both in large and small scale businesses. My personal skills include a strong drive to succeed, top tier problem solving and analytical skills and a goal oriented drive to quickly learn new skills. I am a natural communicator and work well in and out of a team. In addition to my IT work I have also been working for 10 years in the film and television industry. I have produced and edited many films and commercials and apply my drive and skills in all aspects of my work.

Active Directory, Group Policy, Windows Server

Word, Excel, Powerpoint, Outlook, Visio

Windows, Mac OS X

Python, Swift

PC, Mac, Mobile device Android and IOS

After Effects, Premiere, Photoshop, Illustrator

VMWare, HPDM, SCCM, JAMF, Citrix, Final Cut, Service Now IT Support Technician

Responsibilities

• Configured, supported and troubleshot user systems including desktop, laptop and mobile devices. Windows/OS X

• Maintained working knowledge of organization computer requirements, recommendations, and policies including security standards.

Product Specialist

Responsibilities

• Created Testing procedures for various pieces of software.

• Gathered and organized data for software development projects. Information Security Service Desk

Responsibilities

• Administered technical training for software, hardware and security to users.

• Configured, supported and troubleshot user systems including desktop, laptop and mobile devices.

Jan 2013 – Oct 2013

Rain and Hail LLC

Jun 2008 – Jun 2012

Ortho II

Jun 2004 – present

Freelance

Education

Kaplan University

Bachelors degree in

M.I.S 2006

Quality Assurance Analyst

Responsibilities

• Tested hardware and software, while analyzing test results and producing reports of conclusions and recommendations.

• Configured, supported and troubleshot user systems including desktop, laptop and mobile devices.

Software Support Representative

Responsibilities

• Developed and administered technical training to users over varies pieces of software and hardware on a variety of levels. Also recommended best software and hardware configurations to fit each business need.

• Configured, supported and troubleshot user systems including desktop, laptop and mobile devices.

Media Producer and Editor

Responsibility

• Editing video for film and television, including designing appropriate special effects for each project.

• Directing and producing commercials and narrative film for television and internet.

• Various other jobs related to film production including: PA, Grip, Gaffer, Camera Operator, Director of Photography, Director, and writer.

Contact this candidate