Riverside, CA *****
********@*****.***
Skill
Network Administration
Microsoft Office Suite
Operating Systems
Programming Languages
Hardware
Adobe
Other
April 2015 – Present
Lands' End
July 2014 – Sept 2014
Windsor Windows
Dec 2013- July 2014
Principal Financial Group
I am a focused and ambitious IT technician with over 8 years experience configuring, supporting and troubleshooting hardware and software both in large and small scale businesses. My personal skills include a strong drive to succeed, top tier problem solving and analytical skills and a goal oriented drive to quickly learn new skills. I am a natural communicator and work well in and out of a team. In addition to my IT work I have also been working for 10 years in the film and television industry. I have produced and edited many films and commercials and apply my drive and skills in all aspects of my work.
Active Directory, Group Policy, Windows Server
Word, Excel, Powerpoint, Outlook, Visio
Windows, Mac OS X
Python, Swift
PC, Mac, Mobile device Android and IOS
After Effects, Premiere, Photoshop, Illustrator
VMWare, HPDM, SCCM, JAMF, Citrix, Final Cut, Service Now IT Support Technician
Responsibilities
• Configured, supported and troubleshot user systems including desktop, laptop and mobile devices. Windows/OS X
• Maintained working knowledge of organization computer requirements, recommendations, and policies including security standards.
Product Specialist
Responsibilities
• Created Testing procedures for various pieces of software.
• Gathered and organized data for software development projects. Information Security Service Desk
Responsibilities
• Administered technical training for software, hardware and security to users.
• Configured, supported and troubleshot user systems including desktop, laptop and mobile devices.
Jan 2013 – Oct 2013
Rain and Hail LLC
Jun 2008 – Jun 2012
Ortho II
Jun 2004 – present
Freelance
Education
Kaplan University
Bachelors degree in
M.I.S 2006
Quality Assurance Analyst
Responsibilities
• Tested hardware and software, while analyzing test results and producing reports of conclusions and recommendations.
• Configured, supported and troubleshot user systems including desktop, laptop and mobile devices.
Software Support Representative
Responsibilities
• Developed and administered technical training to users over varies pieces of software and hardware on a variety of levels. Also recommended best software and hardware configurations to fit each business need.
• Configured, supported and troubleshot user systems including desktop, laptop and mobile devices.
Media Producer and Editor
Responsibility
• Editing video for film and television, including designing appropriate special effects for each project.
• Directing and producing commercials and narrative film for television and internet.
• Various other jobs related to film production including: PA, Grip, Gaffer, Camera Operator, Director of Photography, Director, and writer.