Customer Service Sales Associate

Resume

JOSHUA ASHBY

540-***-**** acv1sj@r.postjobfree.com

Oct 2013- Present

Sales Associate

Walmart, South Point-Fredericksburg,VA

Binning and prepping inventory, using machinery to distribute inventory to floor

Lifting heavy objects, stocking

Issue fishing and hunting licenses

Execute cashier services expeditiously to reduce customer waiting

Offer a friendly greeting, smile, and make eye contact with customers

Display enthusiasm with the customer

When necessary, handle several customers at once

Answer questions about merchandise for the customers' level of expertise

Escort customers to appropriate merchandise, no matter what department

Describe features and benefits of merchandise

Explain the steps needed to complete projects and recommend products needed

Resolve customer complaints or involve the appropriate manager to ensure customer satisfaction

Cooperate with other Associates when asked to help

Thank customers for shopping at Walmart

Aug 2010 - Sep 2013 (Con’t) Telemarketer/Sales Associate TLK Group, Woodbridge, VA

Maintained safe and clean working environment by complying with procedures, rules, and

regulations

Maintained operations by following policies and procedures; reporting needed changes Contributed to team effort by accomplishing team goals

Mar 2010 - Apr 2010 Route Driver Low-Cost Printing and Advertisement, Fredericksburg, VA

Delivered goods to and from retail stores

Physical strength, stamina, and attentiveness required while driving Presented invoices and collected payment

Provided recordkeeping as necessary, tracking pick-ups, deliveries, and payments received Conducted self in a personable manner and was comfortable speaking with the customers Utilized knowledge of hand held scanners and global positioning software Employed math skills

Maintained a valid driver's license and a clean driving record Provided own transportation for work-related tasks

Jan 2010 - Apr 2010 Window Cleaner Fish Window Cleaning, Fredericksburg, VA

Washed and dried glass surfaces on the insides and outsides of buildings

Cleaned glass surfaces in private homes, offices, and many other kinds of buildings Sanitized glass partitions, mirrors, and other glass surfaces

Used brushes, sponges, or wet cloths to apply soapy water or other cleaning solutions to the

surfaces

Dried the wet glass with a cloth, chamois skin, or squeegee Used scaffolding, ladders, or special swinging seats

Performed work indoors and outdoors, in various weather conditions

Physical requirements of position included stooping, kneeling, climbing, and reaching;

maintained good balance, practiced awareness and care concerning heights Lifted heavy equipment

Transported company equipment using own vehicle Provided excellent customer service to clients

Jul 2008

Warehouse Stocker (Temp assignment) Task Force, Inc., Fredericksburg, VA

Prepared orders by processing requests and supply orders; pulled materials; packed boxes Maintained quality service by following organization standards

Maintained safe and clean work environment by keeping shelves, pallet area, and workstations

neat; maintained clean shipping/supply area; complied with procedures, rules, and regulations. Contributed to team effort by accomplishing related results

Executed time management skills by carrying out tasks efficiently

Physical requirements included lifting, stooping, bending, and walking with merchandise Careful detail was provided in handling goods to ensure safety and quality.

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