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Customer Service Representative

Location:
Orlando, FL
Salary:
$45,000/yr
Posted:
August 05, 2016

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Resume:

To Whom It May Concern -

Please find my updated resume below.

Although I am not bi-lingual and have no banking experience, I AM an experienced and dedicated service representative who has worked in a number of busy environments that called for me to be a calm, articulate, efficient, knowledgeable, self starting problem solver. I'm a fast learner and have, in virtually every position I have held, been given more responsibility because of my professional demeanor and ability.

I've not worked for a number of years now, but am interested in re-entering the job market in order to make use of my abilities, skill and experience.

Thank you in advance for your consideration.

Sincerely,

- Rob Whiteman

Rob Whiteman

5431 Hansel Avenue #M-4

Orlando, FL 32809

929-***-****

acv1ru@r.postjobfree.com

Looking to secure a position employing my wealth of experience as a detail-oriented Customer Service professional.

Work Experience

Executive Recruiter

Landover Associates

New York, NY

October 2000 to October 2002

Generated leads for fellow recruiters, assisted candidates in securing positions as Information Technology professionals in the Investment Banking arena.

Waiter/Captain

Gotham Bar & Grill, Picholine, An American Place, East of Eighth, Cafe Boulud, Merlot, Bright Food Shop, Jean Georges, Uncle Jack's Steakhouse

New York, NY

August 1993 to September 2000 (7 years, 1 month)

Intense customer service interaction orchestrating all aspects of guests' dining experience - from inputting orders, to knowing ingredients lists, grape varietals and producers, timing courses and interacting with other areas (management, bartenders, food runners, busboys and kitchen staff).

Dispatcher, Advice Line Representative

Triad Systems Corporation

Livermore, CA

August 1989 to June 1993

Starting in Dispatch where I routed incoming calls from corporate and outside parties, I was promoted to the position of Advice Line Representative where I would troubleshoot issues related to the company's proprietary software.

Switchboard Operator/Receptionist

Central Diagnostic Laboratory

Oxnard, CA

April 1985 to September 1985 (5 months)

Answered and routed calls from corporate employees and incoming clients and other individuals, greeted and processed individuals who had business with the lab.

Call Center Representative

McDonnell Douglas Credit Card Operations Center

Irvine, CA

June 1983 to November 1983

Answered and processed incoming calls from credit card holders related to questions regarding billing, credit limits, lost/stolen cards, address changes, etc...

Education

1978-1980

California Baptist College Riverside, CA

Music/English

1972-1973

Cabrillo College Aptos, CA

Music



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