Project Management Professional (PMP) and Certified Scrum Master (CSM) with over fifteen years of combined technical and management experience in Software Development Life Cycle (SDLC), Requirements Elicitation, Analysis, Design, Data Analysis, Testing and Quality Assurance. Experienced team leader with high proficiency in negotiations, short and long-range planning, and project planning. Extensive client-facing skills, expert oral and written communication, and an emphasis on effective communication of highly technical information. Excellent analytical skills, including the ability to quickly identify and troubleshoot issues. Worked in the Agile Scrum methodology development projects and has experience in serving as Product Owner (representing Business Stakeholder) in the project meetings of Daily Scrum, Sprint Backlog grooming, Sprint planning, Sprint Retrospective etc.
Work Experience:
Edaptive Systems, MD 2012 - 2016
Lead Business Analyst /Project Management/ Scrum Master, FDA / CDRH- CSTAR
Duties, Accomplishments and Related Skills:
Contractor at, Food And Drug Administration (FDA/ Center for Devices and Radiological Health (CDRH))
Work with Stakeholders in the CDRH Center at FDA to detail and convert business process requirements into system functional, non-functional, and operational requirements
Work as a liaison among the stakeholders in order to elicit, analyze, communicate, and validate requirements and business processes
Collaborate with reviewers and managers on enhancement requests and other system needs
Develop screen shots and user interface designs to capture robust requirements and design
Work with Stakeholders on the issue prioritization and plan the release according to their priority
Conduct User Acceptance Testing (UAT) for each release and created test data using the automation testing tool Selenium
Capture requirements as user stories using Agile methodologies in JIRA and review them with stakeholders and internal team to refine requirements
Schedule and organize the Product Backlog Refinement meetings and review user stories with the team and get LOE
Schedule and organize sprint planning and sprint review meetings
Attend Premarket ITSC weekly meetings and clarify questions / requirements / issues that arises from different program areas
Act as Product Owner representative in the agile meetings such as daily scrum and sprint retrospective
Provide requirements support for the technical development and test team and ensure the implementation fulfills the business requirements
Peer review test cases and test reports in HP ALM to ensure the system functionality matches the requirements
Create and maintain user guides to capture the current system functionality
Demo the system changes to stakeholders and end users and incorporate their feedback
Assist customer support team and users to troubleshoot and resolve system /helpdesk issues
Work closely with other system's counterpart personals and assist them in their requirements and system/helpdesk issues
Create business objects reports as part of the analysis work
Document system requirements such as Requirements Traceability Matrix and Reference documents
Provide post release supports like smoke testing and trouble shoot and follow the post release issues
Coordinate the releases with internal and external teams to implement the release as per schedule
Construct business deployment plan, release notes and system alerts and review with the stakeholders
Develop, track and monitor project schedule, establish project milestones to achieve on time deliverable
Experience in leading daily scrum, lessons learned and Sprint Retrospectives
Capture and maintain risk register and mitigate risks
Generate Release Deliverable and submit to Critical Partners for review and approval
Involve in full project life-cycle, including the planning, requirements development, design developments, testing and implementation phases.
Provide updates on the tasks status in the Inter Project Team meeting organized by Contracting Officer Technical Representative (COTR).
Compare and perform the actual work against the contract requirements and provide feedback on new task orders
Attend the Management meeting and provide the status of the current tasks and communicate the forthcoming tasks
Communicate the changes that impacts different offices in CDRH to Information Management Steering Committee (IMSC)
NPS Tech, MD 2012 - 2012
Managing Consultant
Duties, Accomplishments and Related Skills:
Worked with the program manager to identify the project schedule resource requirements and budget.
Conducted technical interviews and coordinated the consultants on-boarding
Worked as a point of contact with the client/users, coordinated and managed the project related issues
Collected status reports from the consultants, summarize the consultants’ status reports and presented to the client
ICF International, VA 2008 - 2012
Sr. Business Systems Analyst / Team Lead - NIH
Duties, Accomplishments and Related Skills:
Contractor at National Institute of Health(NIH) - eRA, Bethesda, MD
Sr. Business Systems Analyst 2009 – 2012
Assisted in the project planning; oversee development and testing activities to validate the requirements implementation
Led the team in full Requirements Elicitation Efforts
Led the team in full Testing, Quality Assurance, and Quality Control Efforts
Led the team in Analysis and Planning for End-of-year processing
Wrote complex SQL statements in Oracle database to mine and analyze structured data
Worked in other related applications/ databases like RCDC LAB, ‘LikeThis’, NBS, NIDB, RePORTER, IMPACII, QVR, eRA cart, IRDB and etc.
Conducted Joint Application Development (JAD) sessions, interviews with stakeholders and end-users to solicit, document, and validate requirements
Met with the stakeholders and user groups to prioritize requirements and planning for the releases
Documented requirements specifications and clarified requirements for other teams using natural language simply, clearly, unambiguously, and concisely
Defined, maintained and managed system requirements (Use Case Models, Use-Cases, Supplementary Specifications, etc.)
Provided LOE estimates for requirements analysis work, participated in the planning for the systems requirements development and artifacts completion
Set up and conducted system requirements review meetings and maintained requirements traceability
Managed the Year-End-Process and worked with the source systems
Conducted lessons learned meetings
Team Lead, Testing 2008 – 2009
Led the Test team and assigned work to the team members; ensured team members followed all possible scenarios.
Reviewed team members’ test cases before the TRR and provided the recommendations
Conducted TRR meetings for test case reviews with test team and with other team members, including the Requirement analyst, Development lead, IV & V and Project managers
Participated in requirement gathering sessions
Worked on various new enhancements such as Best Fit, Online1688, etc.
Participated in Lessons Learned meetings
Worked on complicated data procedure testing
Performed extensive database testing using external sources like NBS and NIDB
Worked on complex user upload and business rule
Performed database and UI testing in Dev, Test, Stage and Production environment
Worked with internal and external clients for their testing needs
Reported defects in Rational Clear quest; Create and maintain test cases in Test director
Created Regression Test cases
Worked with other applications Crisp Plus and Geocoding
ServiceBench (division of NEW Company), MD 2005 - 2008
QA Engineer
Duties, Accomplishments and Related Skills:
Analyzed the Business requirements
Prepared the Requirement Tractability Matrix (RTM) document
Created test cases and test data
Prepared Test cases and review them with project managers for new implementations
Tested New implementations for client and retailers like Whirlpool Mexico, Horizon, CFM, DELL, Sharp, Samsung, Panasonic and Whirlpool Maytag integrations
Reproduced the production issues and bugs in test environment
Used QTP scripts for regression testing
Performed Backend testing using SQL / TOAD
Used UNIX scripts for importing and exporting
Performed XML-BMS interface testing
Reported issues in JIRA Problem Reporting system
Interviewed new employees, Trained and assisted other team members
Unisoft Technology, MD 2004 - 2005
QA Analyst
Duties, Accomplishments and Related Skills:
Analyzed the user requirements and interacted with system architect, developers and business users
Interacted with developers, users and various teams to discuss and to resolve defects and their priorities
Involved in Database Testing by writing SQL queries
Used Win Runner to record the functionality and to playback for GUI environment
Performed Manual Testing of this Web based application and automated by using Win Runner
Used Test Director for updating the status of all the test cases & test scripts that are executed during testing process
Developed test cases and prepared Test data
Involved in the complete Quality Assurance Life Cycle
Actively involved in performing functionality, regression and integration tests
Reported the bugs and worked with developers in resolving bugs
Lakshmi Machine Works Limited (LMW / LCC), India 1996 - 2000
MIS Officer
Duties, Accomplishments and Related Skills:
LMW is an ISO 9000 certified global player and the only company in Asia outside Europe to manufacture the entire range of Textile Machineries, CNC machine tools and Foundry makes Precision Castings for industries. Lakshmi Cots and Coatings (LCC) is a division of LMW which manufacturers Cots and Aprons for textile spares and Powder paints. I was involved in:
Managed distributors
Managed receivables and follow up with the customers and dealers on the collection
Generated monthly reports for sales and the projection reports
Worked with production department for stocking the fast moving products
Worked with accounts department in invoicing and transportation companies for dispatch
Education:
Masters of Business Administration, Bharathiar University, India
Bachelors in Business Management, Bharathiar University, India
Job Related Training:
Certified Scrum Master (CSM), Scrum Alliance CSM Training
Project Management Professional(PMP), Project Management Institute Certificate /Training
Agile Scrum workshop
Gateway, ClinicalTrials.gov, PubMed - Training at NIH, Bethesda, MD
Oracle Training – UTI, Gaithersburg, MD
Awards and Reviews:
Got multiple Spot Bonus awards from Edaptive (FDA/CDRH/CSTAR) for achievements like customer services, task updates, presenting the release changes to external teams and project management activities
Director’s Appreciation Award – at NIH / ORS
Got Bonus award for coordinating various testing efforts and provided critical support for several complex database procedures (RCDC/eRA/NIH) – at ICFI
Got SPOT Award for the extra effort and extra hours in bringing client to production – at ServiceBench
Technical Expertise:
Tools: Rational Tools, automated testing tools (QTP, Winrunner), MS office, Visio, SnagIt, Toad, SQL Developer, JIRA, Oracle SQL, Citrix, SQA, WinRunner, SharePoint, MS Project, Confluence, HP ALM
Technology: Java, VB, .NET, ASP, ColdFusion, SQL, PL/SQL, HTML, DHTML, XML, JavaScript, CSS
Database: Oracle 8.0/9i/10g/11g, SQL-Server 6.5, MySQL and MS Access
Operating Systems: Windows, DOS, UNIX/Sun Solaris
Standard/ Methodologies: PMI/ PMBOK, Agile, Waterfall methodologies, SDLC and EPLC