Project Management Professional (PMP) and Certified Scrum Master (CSM) with over fifteen years of combined technical and management experience in Software Development Life Cycle (SDLC), Requirements Elicitation, Analysis, Design, Data Analysis, Testing and Quality Assurance. Experienced team leader with high proficiency in negotiations, short and long-range planning, and project planning. Extensive client-facing skills, expert oral and written communication, and an emphasis on effective communication of highly technical information. Excellent analytical skills, including the ability to quickly identify and troubleshoot issues. Worked in the Agile Scrum methodology development projects and has experience in serving as Product Owner (representing Business Stakeholder) in the project meetings of Daily Scrum, Sprint Backlog grooming, Sprint planning, Sprint Retrospective etc.

Work Experience:

Edaptive Systems, MD 2012 - 2016

Lead Business Analyst /Project Management/ Scrum Master, FDA / CDRH- CSTAR

Duties, Accomplishments and Related Skills:

Contractor at, Food And Drug Administration (FDA/ Center for Devices and Radiological Health (CDRH))

Work with Stakeholders in the CDRH Center at FDA to detail and convert business process requirements into system functional, non-functional, and operational requirements

Work as a liaison among the stakeholders in order to elicit, analyze, communicate, and validate requirements and business processes

Collaborate with reviewers and managers on enhancement requests and other system needs

Develop screen shots and user interface designs to capture robust requirements and design

Work with Stakeholders on the issue prioritization and plan the release according to their priority

Conduct User Acceptance Testing (UAT) for each release and created test data using the automation testing tool Selenium

Capture requirements as user stories using Agile methodologies in JIRA and review them with stakeholders and internal team to refine requirements

Schedule and organize the Product Backlog Refinement meetings and review user stories with the team and get LOE

Schedule and organize sprint planning and sprint review meetings

Attend Premarket ITSC weekly meetings and clarify questions / requirements / issues that arises from different program areas

Act as Product Owner representative in the agile meetings such as daily scrum and sprint retrospective

Provide requirements support for the technical development and test team and ensure the implementation fulfills the business requirements

Peer review test cases and test reports in HP ALM to ensure the system functionality matches the requirements

Create and maintain user guides to capture the current system functionality

Demo the system changes to stakeholders and end users and incorporate their feedback

Assist customer support team and users to troubleshoot and resolve system /helpdesk issues

Work closely with other system's counterpart personals and assist them in their requirements and system/helpdesk issues

Create business objects reports as part of the analysis work

Document system requirements such as Requirements Traceability Matrix and Reference documents

Provide post release supports like smoke testing and trouble shoot and follow the post release issues

Coordinate the releases with internal and external teams to implement the release as per schedule

Construct business deployment plan, release notes and system alerts and review with the stakeholders

Develop, track and monitor project schedule, establish project milestones to achieve on time deliverable

Experience in leading daily scrum, lessons learned and Sprint Retrospectives

Capture and maintain risk register and mitigate risks

Generate Release Deliverable and submit to Critical Partners for review and approval

Involve in full project life-cycle, including the planning, requirements development, design developments, testing and implementation phases.

Provide updates on the tasks status in the Inter Project Team meeting organized by Contracting Officer Technical Representative (COTR).

Compare and perform the actual work against the contract requirements and provide feedback on new task orders

Attend the Management meeting and provide the status of the current tasks and communicate the forthcoming tasks

Communicate the changes that impacts different offices in CDRH to Information Management Steering Committee (IMSC)

NPS Tech, MD 2012 - 2012

Managing Consultant

Duties, Accomplishments and Related Skills:

Worked with the program manager to identify the project schedule resource requirements and budget.

Conducted technical interviews and coordinated the consultants on-boarding

Worked as a point of contact with the client/users, coordinated and managed the project related issues

Collected status reports from the consultants, summarize the consultants’ status reports and presented to the client

ICF International, VA 2008 - 2012

Sr. Business Systems Analyst / Team Lead - NIH

Duties, Accomplishments and Related Skills:

Contractor at National Institute of Health(NIH) - eRA, Bethesda, MD

Sr. Business Systems Analyst 2009 – 2012

Assisted in the project planning; oversee development and testing activities to validate the requirements implementation

Led the team in full Requirements Elicitation Efforts

Led the team in full Testing, Quality Assurance, and Quality Control Efforts

Led the team in Analysis and Planning for End-of-year processing

Wrote complex SQL statements in Oracle database to mine and analyze structured data

Worked in other related applications/ databases like RCDC LAB, ‘LikeThis’, NBS, NIDB, RePORTER, IMPACII, QVR, eRA cart, IRDB and etc.

Conducted Joint Application Development (JAD) sessions, interviews with stakeholders and end-users to solicit, document, and validate requirements

Met with the stakeholders and user groups to prioritize requirements and planning for the releases

Documented requirements specifications and clarified requirements for other teams using natural language simply, clearly, unambiguously, and concisely

Defined, maintained and managed system requirements (Use Case Models, Use-Cases, Supplementary Specifications, etc.)

Provided LOE estimates for requirements analysis work, participated in the planning for the systems requirements development and artifacts completion

Set up and conducted system requirements review meetings and maintained requirements traceability

Managed the Year-End-Process and worked with the source systems

Conducted lessons learned meetings

Team Lead, Testing 2008 – 2009

Led the Test team and assigned work to the team members; ensured team members followed all possible scenarios.

Reviewed team members’ test cases before the TRR and provided the recommendations

Conducted TRR meetings for test case reviews with test team and with other team members, including the Requirement analyst, Development lead, IV & V and Project managers

Participated in requirement gathering sessions

Worked on various new enhancements such as Best Fit, Online1688, etc.

Participated in Lessons Learned meetings

Worked on complicated data procedure testing

Performed extensive database testing using external sources like NBS and NIDB

Worked on complex user upload and business rule

Performed database and UI testing in Dev, Test, Stage and Production environment

Worked with internal and external clients for their testing needs

Reported defects in Rational Clear quest; Create and maintain test cases in Test director

Created Regression Test cases

Worked with other applications Crisp Plus and Geocoding

ServiceBench (division of NEW Company), MD 2005 - 2008

QA Engineer

Duties, Accomplishments and Related Skills:

Analyzed the Business requirements

Prepared the Requirement Tractability Matrix (RTM) document

Created test cases and test data

Prepared Test cases and review them with project managers for new implementations

Tested New implementations for client and retailers like Whirlpool Mexico, Horizon, CFM, DELL, Sharp, Samsung, Panasonic and Whirlpool Maytag integrations

Reproduced the production issues and bugs in test environment

Used QTP scripts for regression testing

Performed Backend testing using SQL / TOAD

Used UNIX scripts for importing and exporting

Performed XML-BMS interface testing

Reported issues in JIRA Problem Reporting system

Interviewed new employees, Trained and assisted other team members

Unisoft Technology, MD 2004 - 2005

QA Analyst

Duties, Accomplishments and Related Skills:

Analyzed the user requirements and interacted with system architect, developers and business users

Interacted with developers, users and various teams to discuss and to resolve defects and their priorities

Involved in Database Testing by writing SQL queries

Used Win Runner to record the functionality and to playback for GUI environment

Performed Manual Testing of this Web based application and automated by using Win Runner

Used Test Director for updating the status of all the test cases & test scripts that are executed during testing process

Developed test cases and prepared Test data

Involved in the complete Quality Assurance Life Cycle

Actively involved in performing functionality, regression and integration tests

Reported the bugs and worked with developers in resolving bugs

Lakshmi Machine Works Limited (LMW / LCC), India 1996 - 2000

MIS Officer

Duties, Accomplishments and Related Skills:

LMW is an ISO 9000 certified global player and the only company in Asia outside Europe to manufacture the entire range of Textile Machineries, CNC machine tools and Foundry makes Precision Castings for industries. Lakshmi Cots and Coatings (LCC) is a division of LMW which manufacturers Cots and Aprons for textile spares and Powder paints. I was involved in:

Managed distributors

Managed receivables and follow up with the customers and dealers on the collection

Generated monthly reports for sales and the projection reports

Worked with production department for stocking the fast moving products

Worked with accounts department in invoicing and transportation companies for dispatch

Education:

Masters of Business Administration, Bharathiar University, India

Bachelors in Business Management, Bharathiar University, India

Job Related Training:

Certified Scrum Master (CSM), Scrum Alliance CSM Training

Project Management Professional(PMP), Project Management Institute Certificate /Training

Agile Scrum workshop

Gateway, ClinicalTrials.gov, PubMed - Training at NIH, Bethesda, MD

Oracle Training – UTI, Gaithersburg, MD

Awards and Reviews:

Got multiple Spot Bonus awards from Edaptive (FDA/CDRH/CSTAR) for achievements like customer services, task updates, presenting the release changes to external teams and project management activities

Director’s Appreciation Award – at NIH / ORS

Got Bonus award for coordinating various testing efforts and provided critical support for several complex database procedures (RCDC/eRA/NIH) – at ICFI

Got SPOT Award for the extra effort and extra hours in bringing client to production – at ServiceBench

Technical Expertise:

Tools: Rational Tools, automated testing tools (QTP, Winrunner), MS office, Visio, SnagIt, Toad, SQL Developer, JIRA, Oracle SQL, Citrix, SQA, WinRunner, SharePoint, MS Project, Confluence, HP ALM

Technology: Java, VB, .NET, ASP, ColdFusion, SQL, PL/SQL, HTML, DHTML, XML, JavaScript, CSS

Database: Oracle 8.0/9i/10g/11g, SQL-Server 6.5, MySQL and MS Access

Operating Systems: Windows, DOS, UNIX/Sun Solaris

Standard/ Methodologies: PMI/ PMBOK, Agile, Waterfall methodologies, SDLC and EPLC

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