ROBERT A. PAPAC
Bradenton, FL ***** • 941-***-**** • *******@*****.***
IT PROJECT MANAGER
Demonstrated talent for designing, building, testing, and implementing network based technology solutions, resourceful leader possessing exceptional communication, problem solving, and organizational skills.
Customer oriented project manager ensuring that the clients’ needs are met while remaining within the original budget and project guidelines.
Project Manager with a background in leading and mentoring cross functional, geographically diverse teams in successfully completing multiple projects.
PROJECT MANAGEMENT SKILLS:
Change Control Management
RFP Design, Deployment, & Evaluation
Requirements Definition
Contract Negotiation & Compliance
Project Plan Creation & Maintenance
Resource Management
Outsourcing Management
Risk Plan & Risk Management
Budget & Project Costing
Meeting Facilitation & Status Reporting
Transition to Support & Decommission
Work Breakdown Structures
Performance & Service Level Agreements
Scope of Work Creation & Management
Systems & Network Integration
PROFESSIONAL EXPERIENCE
MANATEE COUNTY - Bradenton, FL 10/10 – Present
Sr. Traffic Management Center Operator
Responsible for the principle monitoring of the roadways, including the detecting, confirming, updating, and responding to scheduled and unscheduled traffic events, congestion and travel time imbalances with monitoring and surveillance capabilities
Produce incident and hardware failure reports
Authored the Traffic Management Center's Operations, and Operators manuals
Monitor and maintain the daily operations of the county's Intelligent Transportation Systems (ITS)
Backup System Administrator
PAPAC SERVICES LLC - Bradenton, FL 02/05 – 2012
Owner
Contract Project Manager for a major California Bank assisting the PMO office in the relocation of two Data Centers from Southern California to Arizona.
Executed workflow tasks and managed resources including network, system architecture, server, desk side support, and inventory tracking. Project completed as scheduled within budget.
Remote Project Manager for the implementation of a Banks 25 branch Cisco MPLS network.
Developed and installed an RFID (Radio-frequency identification) system, used to manage IT hardware inventory.
FEDEX KINKO’S - Ventura, CA 02/99 – 02/05
Project Manager / Principal Engineer
Project Manager and Lead Engineer for the WAN deployment of FedEx Kinko’s 1250 branch network. Replaced initial project manager, restarted the project by recreating the project charter for management approval, created a project management plan to define the scope and work breakdown structure. Managed a team of 80 Kinko’s engineers, field employees, with Sprint testers and engineers.
Project Manager and Lead Engineer on the development of 802.11 accesses for customers at all 1250 branches.
Managed the corporate upgrade of approximately 50 servers to Windows 2003.
Network administrator for network operations.
Developed LAN/WAN IP schema and procedures.
Project Manager in the creation of the 7 x 24 Network Operations Center.
Created secured branch environment for customer rentals and corporate terminals utilizing VLANs.
EDUCATION
Bachelor of Science in Business with a Concentration in Project Management - University of Phoenix, Sarasota, FL
Graduated Honors with a 3.94 GPA
Certificate in Project Management and CompTIA Project +