Zenzal Neal
Houston, TX *****
************@*****.*** - 720-***-****
To obtain a position allowing me to demonstrate, utilize, and enhance my current skills in customer service, as well as education. Where there is opportunity for a challenge and to contribute to the growth of the company, strong customer service skills, abilities to learn new products quickly, and to communicate well with customers, management, and team members.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
WORK EXPERIENCE
Warehouse Worker
MWI Veterinary Supply, Inc - Aurora, CO - August 2014 to January 2016 Responsibilities
Pick order, order selector using rf scanner to get orders. Working with AS400 an SCALE running waving desk. Receiving order into warehouse.
Skills Used
Forklift certified. Oder selecting and receiving.
customer service
Convergys - Denver, CO - October 2013 to March 2014 Responsibilities
Answer the phone with inbound an outbound calls. Making new account for new customers. Set up or transfer service for new or existing Customers.
Dispatcher
Air Serve - Denver, CO - May 2012 to January 2013
Informed wheelchair agents on what flight were arriving, as well as informing them which customer to pick up.
• Reserved wheel chairs for Ad Hoc customer. Assigning wheel chair agents to customers without reservations.
• Input daily flight information for daily agenda in to a windows operating system. Server
Levy Restaurants - Denver, CO - March 2011 to August 2011 Taking and running food and beverage orders while customers remained seated.
• Assisted kitchen crew with cleaning and prep food. Cashier
Smart Co - Denver, CO - June 2010 to December 2010 Balanced cashiers drawer before and after shift.
• Monitored work of cashiers on sales floor
• Greeted customers with a "Can Do" attitude.
Shift Leader
Jack in the Box - Aurora, CO - June 2009 to June 2010 Organized and managed staff, when manager is absent.
• Performed daily bank deposit or daily operational task.
• Greeted customers, as well as order taking for customers.
• Opened and closing store.
EDUCATION
Emily Griffith Opportunity School - Denver, CO
February 2008
SKILLS
Forklift Operator (3 years), Construction (1 year) CERTIFICATIONS
Forklift Certified
February 2012 to October 2016
construction flagger
June 2016 to June 2018