Computer, customer service.

SKILLS

EXPERIENCE

TERESA YOUNG

**** **** ** **, *****, WA 98503

H: 360-***-**** *********@*******.***

Clerical

Active Listening

Customer and Personal Service

Administration and Management

Writing

Transportation

LIQUOR CONTROL BOARD-ENFORCEMENT AND EDUCATION

Administrative Support for Hearings Officer August 2011 - April 2013 Use computers for various applications, such as database management or word processing. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Create, maintain, and enter information into databases. Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

LIQUOR CONTROL BOARD-EDUCATION AND ENFORCEMENT

Support for 1 Captain and 16 officers October 2004 - August 2011 Use computers for various applications, such as database management or word processing. Perform payroll functions, such as maintaining timekeeping information and processing and submiing payroll.

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Order and dispense supplies.

Fleet management, agency owned as well as motor pool cars. Order equipment for installing in fleet cars.

EDUCATION

office administration

South Puget Sound Community College

1995

South Puget Sound Community College, graduated with ATA in office administration. 1995 Capital High School

1978

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