Human Resources Management - Business

Felicia W. McKinnon

******************@*****.*** • (919) 818 - 7813 • (919) 217 - 2077

PROFILE SUMMARY

Dedicated Seasoned Professional with many years of experience in Recruitment, Training, Staffing, Head Hunting and High School Educational Instruction all while managing a full spectrum of other programs, services, and functions.

CERTIFICATION(S)

Human Resources Management

Lean Six Sigma Yellow Belt

General Instructor

HR INITIATIVES

Compensation, Employee Relations, OSHA, COBRA/FMLA, HIPPA, Labor Relations/Unions, Grievance Practices, Unemployment Claims, EEO Laws, Affirmative Action, Marketing Strategies, Federal Wage Laws, Recruitment and Staffing Strategies, Sourcing, Interviewing, Employee Orientation, Performance Evaluations/Appraisals, and Exit Interviews.

WORK HISTORY

2016 – Present New Beginnings Orientation Workshop Instructor (AHS, GED, ABE) -

Durham Technical Community College, Durham, N.C.

(Part –time/Contract)

Explore and implement strategies to improve intake experiences and transition processes for students moving into and through AHS - Gateway to College/GED and ABE programs.

Maintain test records, logs, reports, and other documentation.

Prepare TABE test booklets with correct answer sheets before each test administration.

Conduct inventory and verification of the condition of all restricted testing materials at the beginning and end of each testing session.

Work with Colleagues to identify strengths and challenges to address within the CCR intake process.

Maintain complete office and student records, as needed; Process reports, forms, and all other required paperwork in a timely, efficient manner, checking for the accuracy, correctness and completeness of all data.

Assist in setting and achieving departmental goals.

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2010 – 2015 High School Equivalency (HSE) Immured Instructor -

Wake Technical Community College, Raleigh, N.C.

Instructed students on material needed in order to earn their HSE.

Taught basic skills encompassing Math, Science, Social Studies, Reading, and Writing; Tutored students on an individual basis.

Created daily lesson plans; Observed and evaluated student's performance.

Established and communicated clear objectives for all learning activities.

Assisted students’ daily with improving critical thinking, problem solving, information processing, and communication skills.

Updated and ensured the accuracy of the organization's spreadsheets and

Databases; Prepared and distributed required reports.

Administered practice tests in preparation of Official HSE Testing.

2009 – 2010 Qualified Professional, ResCare/Homecare Rocky Mount, N.C.

Handled daily operations for a Mental Health Agency.

Maintained all medical records charts for over 100 consumers.

Completed Individual Admission/Diagnostic Assessments for all assigned consumers.

Kept an accurate spreadsheet of all Qualified Professional’s authorizations for their assigned.

Assisted consumers daily with achieving their individual desired goals.

2005 - 2007 Corporate Technical Recruiter, IBM, RTP N.C. (Long-Term Contract)

Sourced, screened, evaluated and selected candidates through a structural recruitment process designed to obtain the best candidates; HRIS and HRMS

(Software Systems).

Handled high volume recruitment in a fast paced, (un)structured environment while adhering to strict deadlines.

Worked with hiring managers and interview teams to ensure job requirements and expectations are clearly understood and candidates are assessed against appropriate criteria.

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EDUCATION

Capella University – Minneapolis, Minnesota – Graduate Certificate in Human

Resources Management, 2014; PHR Preparatory Course

Strayer University – Cary, North Carolina – Master of Business Administration

(MBA) / Human Resources Management, 2004

Saint Augustine’s University – Raleigh, North Carolina - Bachelor of Arts –

Sociology/Social Welfare, 1993

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