Adam Puccini
Cincinnati, OH *****
****.*******@*****.*** 513-***-**** linkedin.com/in/adampuccini
Professional Summary
QA Analyst/Software Developer
Leverage design and development expertise to improve processes and reduce costs
Extensive experience in all phases of software development life cycle. Highly skilled troubleshooter and problem solver. Demonstrate success by analyzing user requirements, designing and implementing scripts efficiently. Willing to work as long as necessary to achieve best results.
I work hard to deliver a high quality product.
I regularly talk with business partners to ensure accurate results and quick turnaround.
Business partners rely on my expertise to make changes to code saving thousands of dollars per process updated.
My services are well respected by business partners and my support is often requested to improve the quality of existing processes.
Online Courses Completed
Certified Tester Advanced Level
Completion Date: 06/2016
Certified Software Test Engineer
Completion Date: 05/2016
Certified Tester Foundation Level
Completion Date: 12/2015
Volunteer Work
TWIN LAKES SENIOR LIVING COMMUNITY
Audio Video Technician/Greeter
2010 - present
Set up video equipment in order to show movies to residents.
Select films, which meet quality standards that I established, to show residents each week.
Greet guests and direct visitors to desired areas within Twin Lakes.
Professional Experience
ANTHEM, INC.
Software Developer 2013 – 2015
Assisted business by using IBM Rational Robot code to make changes to member information, saving company thousands of dollars in penalties.
Designed, coded and delivered faster, more streamlined and easily maintained alternative, using Automation Anywhere to the existing IBM Rational Robot framework. New team used framework to replace 50% of old application.
Adam Puccini ****.*******@*****.*** Page Two
ANTHEM, INC. (Continued)
System Quality Assurance Analyst L2 2007 – 2013
Member of agile 3-person team, specializing in rapid response to emergencies, claim adjustments and any daily ad hoc automation. Provided quick turnaround of projects, resulting in 65 – 75% savings for company.
Built, maintained, modified and ran scripts, automating business functions and significantly reducing costs.
Increased daily operations by coordinating with business partners to prioritize and execute over 40,000 transactions per day in Facets 4.7.1.
Supported over 200 automated processes, including: claim adjudication, billing / membership updates and customer service routing / prioritization, increasing business throughput.
Implemented new quality standards increasing first pass rate by 10%, leading to large savings for company.
Tester / Analyst 2002 – 2007
Increased more than 80% efficiency of testing team by automating manual test cases using IBM Rational Robot.
Programmed UNIX scripts bringing member and provider data to testing team 60% faster, resulting in more efficient testing of new enhancements.
Involved in every facet of software testing: Unit testing, Integration testing, System testing, and User Acceptance testing
Education
Bachelor of Science (BS), Management Information Systems,
Northern Kentucky University, Highland Heights, KY
Associate Degree (AS), Computer Programming,
Cincinnati State Technical and Community College, Cincinnati, OH
Technical Skills
Healthcare Management System:
Facets
Test Management Tool
IBM Rational Quality Manager
Desktop Automation Tools
Automation Anywhere, IBM Rational Robot
Programming Languages
SQA Basic (a variation of Microsoft Visual Basic), VB Script, Korn Shell, Structured Query Language
Databases
Sybase, MS Access
Web Development Languages
HTML, CSS, JavaScript, JQuery
Comments from Anthem Associates
“Any time business has had a request for transactions to be developed or run, Adam has been immediately responsive. The instances are too numerous to mention.”
“Adam is very helpful when it comes to Virtual Processor issues and logic. He has always been able to determine how to get our claims adjustment files completed quickly.”