Customer Service Administrative Assistant

SUSAN MOLINA

Fort Lauderdale, FL ***** **********@*****.*** 954-***-****

Administrative Assistant/Secretarial/Receptionist

Dependable and efficient office professional dedicated to high quality customer service and work ethics.

Front Desk, Receptionist Organized Multitasker

High Quality Customer Service Office Procedures Data Entry Strong Attention to Detail Microsoft Office Facilitator Career Highlights

Improved the purchase order return process by 15%.

Facilitated over an annual event for 9 years for over 100 people.

Maintained and updated over 1200 files.

Career Experience:

My secretarial/office experience over the years has been in such industries as: education, purchasing, manufacturing, and banking.

Front desk/reception for school office.

Secretary to Senior VP and VP in banking with front desk position

Assisted with department budget planning

Coordinated and facilitated large functions

Supervised staff for different projects and functions

Health Care Purchasing-Worked with 75 vendors for 14 different hospitals

Prepared back order reports on purchasing orders. Federated National Insurance Company 05/02/2016-Present Assist adjusters with processing letters and phone calls. Lived in Denmark 01/13/2013-12/2014

Experience:

ARCHBISHOP MCCARTHY HIGH SCHOOL, S.W. Ranches, FL 07/2009-07/2012 Administrative Assistant – Guidance Department 07/2002-10/2006 Worked directly with the director of the department and assisted three other counselors along with front desk responsibilities. HOSPITAL CORPORATION OF AMERICA, Miramar, FL 10/2001-07/2002 Buyer – Purchasing Department

Purchased hospital supplies for 14 hospitals; dealing with 75 vendors in three counties. Ran back order reports and called on vendors for delivery. ST. THOMAS ACQUINAS HIGH SCHOOL, Ft. Lauderdale, FL 08/1998-10/2001 Office Assistant – Guidance Department

Typed, filed, phones, data entry.

Prior Relevant Experience - Bendix Avionics Corp., Ft. Lauderdale, FL-Secretary-Purchasing, Chemical Bank - New York, N.Y - Secretary-Leasing Division/Factoring & Finance

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