JAKE H. WILLIAMS

469-***-****

acv0js@r.postjobfree.com

Bethel, CT

https://www.linkedin.com/in/JakeHWilliams

SENIOR DIRECTOR of IT, ENTERPRISE ARCHITECTURE

Drive significant growth with new concepts, ideas, techniques, and best practices based on progressive hands-on technical experience for start-up software-development environments. Lead the development and implementation of policies, standards, and procedures with the support of global teams of architects. Bridge business and IT needs with expertise in IT Strategy & Execution, Software Engineering, Enterprise Systems New Product Launches, Process Improvement, Policy Formation, and Team Building.

EXPERIENCE

Innovative Business Software, Inc. 2007 to Present

Vice President, Development (2009 - present)

Define scope, compile business requirements, and oversee business readiness activities for enterprise-level client/server, mobile, and web systems. Direct ten employees and oversee sixteen customized variations of flagship central station automation software. Plan and execute new product launch in collaboration with IT Directors and VPs of IT. Drive industry standards and influence technical discussions in executive level consultations.

-Build 6-month enhancement roadmaps based on comprehensive review of competitor products that consistently edge out competitors and continuously strengthens customer retention.

-Introduced innovative software enhancements, brokered discussions for future features, and cultivated client relationships through engaging and informative annual three-day conferences.

-Reengineered all internal development life-cycle processes, deeply investing development team and support staff, shortening time-to-market, and reducing software defects.

-Reinforce business mission and values through company-wide teambuilding events.

-Laid the groundwork for reintroduction of flagship product as a service, successfully penetrating previously unobtainable market sectors and securing clients across the globe.

Senior Systems Architect (2007-2009)

Recruited and directed a top producing team of six capable of ensuring 99.99% uptime of business critical software. Met aggressive deadlines by leveraging strong technical and interpersonal skills across multiple projects and business units.

-Redesigned in-house ticketing and hours-tracking software; providing increased accessibility, security, information collection, and invoicing.

-Developed and maintained 24/7 support structure for domestic and international clients. Facilitated Priority 1 situation response with a revolving 24/7 system that gave each employee a stake in the resolution process.

-Attracted bright, qualified, and energetic candidates with a passion for cutting-edge technology. Participated in succession planning of future company leaders.

-Promoted to VP of Development after assuming leadership role following a department restructure and in support of a CIO occupied with remote clients.

Senior Systems Architect 2001 to 2007

Stewart Enterprises, Inc., Jefferson, Louisiana

Delivered hands-on project management, direction, and guidance leading for three person staff on core company Cash Posting and Death Care Servicing projects. Ensured compliance with all state and federal regulations. Prepared project timeline estimates and informative progress reports for senior management. Trained junior developers in business practices and coding standards.

Datanomix, Inc., Englewood, Colorado 1999 to 2001

Senior Solutions Consultant

Played critical role as a hands-on technical lead of five member team for three enterprise projects encompassing design and development of Credit Card Processing and eServices. Met aggressive project deadlines in demanding customer environments as an on-site software consultant.

START UP EXPERIENCE

Harlan Williams Web Design, Inc., Destin, Florida 2004 to 2007

Operating Owner

Packaged and executed cross-promotional marketing campaigns, including custom LAMP websites, for local tourist-based businesses. Managed complete sales cycle including requirements gathering, consultation and proposal/presentation development. Designed, developed, deployed, and maintained inviting user-friendly websites. Implemented standard operational procedures. Negotiated optimal cost, quality, and delivery timelines with vendors. Built a client list through referrals and a reputation for timely delivery and follow-up.

TECHNICAL SKILLS

Software/Languages: MS Office Suite, Borland Delphi 6+, Embarcadero XE+, Eclipse, Dreamweaver 2005+, Flash 2005+, SVN (source control), IIS, Apache, .NET Framework 3.0+ (VB, ASP, C#), T-SQL/ANSI, Stored Procedures, PHP, Infragistics, Web Frameworks, Crystal Reports X+, HTML5/CSS3, JavaScript/jQuery, LAMP Stack, VMware, AngularJS, Ionic, Cordova

Concepts: Unit, Model and Systems Level Testing, OOA/OOD, Design Patterns, Internationalization, Soft-Coding, Pre-compilers, Source Control, SaaS

Protocols: TCP/IP, FTP, COM, SOAP/REST Web Services, Windows Services, Web Sockets, Telephony, XML, JSON

Operating Systems: Windows, AS/400, UNIX, Linux, Red Hat

Databases: Sybase (Linux & Windows), Microsoft SQL Server 2003+, MySQL 4+, NoSQL, MongoDB, Replication

EDUCATION

Bachelor of Science in Computer Science; DeVry University, Pomona, California, 1996

PROFESSIONAL AFFILIATIONS

Member, Central Station Alarm Association (CSAA)

Committee Member, Automated Secure Alarm Protocol (ASAP)

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