Customer Service Microsoft Office

Mujahed Jamil Oliver

Houston, TX. ***** 832-***-**** **********@*****.*********:**********@*****.***

mailto:**********@*****.***

PROFESSIONAL PROFILE

Organized and detail-oriented, flexible, team-player accustomed to working effectively and efficiently in fast-paced environments. Works well with diverse and demanding populations in a customer service or warehouse setting.

PROFESSIONAL EXPERIENCE:

Express services- Warehouse order picker/Welder apprentice- Houston, TX. 10/2015-3/2016

-Picked orders daily to have delivered in a timely fashion.

-Assisted and apprenticed welder technician in welding and building of stairwells

Home Depot- Freight team Member- Houston, TX. 2/2015-10/2015

-Used reach truck, forklift and pallet jack to load and unload freight from trucks

-placed and shelved product in appropriate location in a timely fashion

Gullo Ford- Porter- Conroe, TX 9/2014- 2/2015

-kept shops clean and waxed floors on a daily basis

-Transport vehicles from front of dealership to back shops when requested.

-Assisted mechanics in shop when needed.

Champps Americana- Server- Houston, TX 5/2013- 8/2014

-Provided world class Customer Service and dining experience.

-Built personal and emotional connection with guest and regulars.

-Work in fast paced environment

Impact Services Plant Press operator/Welder- Monroe, Belleville, Canton, MI. 4/2012-2/2013

-Prepared and cleaned tools, materials and work area for shift/ task

-Completed multiple tasks in a timely fashion

-Operated press and welding machines

U of M Football stadium (Sodexo)- Concessions Supervisor- Ann Arbor, MI 09/2011-12/2012

-Stock, log and supervise inventory

-Oversee staff, operations and sales

-Ensure customers receive quick and Satisfactory service

Marvelous Media- Administrative Assistant- Ann Arbor, MI. 4/2009-12/2012

-Take care of billing and account receivables.

-Answer multi-line phones and email Request for clients

-Type up paper work including, contracts, billing and other request

Hexabits Corp.- Warehouse supervisor- Ann Arbor, MI. 9/2002- 9/2006

-Worked in warehouse completing and overseeing large numbers of task and orders.

-Trained and managed several team members and achieved significant improvements in productivity.

Skills and Abilities:

Majority of Windows, Microsoft Office XP, Microsoft Office 2000, Microsoft Office 1997, MS Word, MS Access, MS Excel, MS Project, Internet Explorer, Outlook, Outlook Express, PowerPoint, Adobe Photoshop and Aloha.

Administrative/Managerial Skills: Training, In-Servicing, Accounting and Book-keeping, Ordering, Filing

Labor Skills:Osha certified forklift driver Landscaping, Heavy Lifting, Welding, Machinery

Technology: Microsoft Office, Video composition and editing

Type 40 wpm,10 key stoke, Basic computer skills

Education:

Washtenaw Community College, Ann Arbor, MI. 9/2004- 2007

Business Management

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