Nicolas States

**** ****** *****

Wilmington DE, 19804

302-***-****

acv0gl@r.postjobfree.com

Objective

To seek a position that will allow me to utilize my strong work ethic, my advanced customer service experience, and my interpersonal management skills to help my employer exceed expectations as well as establish a career for myself.

Experience

August 2008 - PRESENT

Sprint, Wilmington DE - Technician

● Microsoft Office Certified

● Responsible for training new employees

● Managed logistics and monitored daily shipping operations

● Resolved customer service issues

● Repaired mobile devices and analyzed tower data to identify network problems Supervisor: Mike Hartnett, 302-***-****

July 2005 - March 2008

Nucar, New Castle DE - Transportion/Lot Attendant Supervisor: Bob Zappiterini, 302-***-****

Education

2001 - 2004

Glasgow High School, Newark DE

2004-2006

Delaware State University, Dover DE

2006-2007

Delaware Technical and Community College

Business Management Major, did not receive degree

References

Ronald Walls, 410-***-**** (Manager from 2009-2014) Val Hicks, 302-***-**** (Manager from 2012-present) 2

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