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Customer Service Representative

Location:
Kansas City, MO
Posted:
August 04, 2016

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Resume:

Tarsheana Canady

*** * **** ****.

Kansas City, MO 64131

816-***-**** / E-mail: acv05d@r.postjobfree.com

I am seeking a challenging position with a progressive company that offers on the job training and where I can utilize my experiences and offers the chance for growth.

My current skills are in Customer Service, Clerical, and Data Entry. I am ambitious, a self-starter, reliable, fast paced hard worker. I am a positive person, and eager to consider new challenges.

I have enclosed my resume if you have any questions regarding my professional work experience. I would appreciate an opportunity to meet with you to discuss how my skills and experience would contribute to your organization.

If I can provide additional information you may contact me at the above information. Thank you for your time and consideration. I look forward to exploring this opportunity further.

Sincerely,

Tarsheana Canady

Enclosure:

EDUCATION: Dela Salle Charter High School / Kansas City, MO – 09/2007 – 05/2011

WORK HISTORY: Tyco Integrated Security: Lenexa, KS – 06/2014 – 01/2016

Customer Service Representative:

JOB DUTIES: Outbound calls to customers in regards to alarm system alerts. Contacted police, fire department or any other emergency contact to dispatch to the location. Made customers aware of low priority signals.

AMG Services: Overland Park, KS – 08/2013 – 04/2014

Customer Service representative:

JOB DUTIES: Received inbound as well as outbound calls for customers applying for on-line Payday loans. Completed the verification process, answer any questions in which they may have regarding loans.

Asurion: Kansas City, MO – 03/2011 – 07/2012

Insurance Claims Specialist:

JOB DUTIES: Inbound calls when a customer’s equipment becomes lost, stolen or experience accidental damage. I would replace their equipment, collect payments, troubleshooting manufacture defected equipment.

Centrinex: Lenexa, KS – 06/2010 – 01/2011

Loan approval Officer:

JOB DUTIES: Approved loans for customers. Inbound and outbound calls inquiring about internet payroll loan advances. Processed applications by verifying income, proof of residence. Daily reports for final 9-checks before loans are distributed. Knowledge of Tran dot, very-track, number works, acqurint.

H & R Block: Kansas City, MO – 05/2009 – 05/2010

Customer Service Representative:

JOB DUTIES: Prepared customers taxes. Inbound and outbound calls.

Home Health Care: Kansas City, MO – 12/2007 – 05/2009

Housekeeping Aide:

JOB DUTIES: Assisted patients with home needs, cleaning, feeding, help patients keep their homes up to par. Transported patients to doctor appointments, bath patients. Clean messy environment (Blood, urine).



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