Sales Customer Service

DEREK L. HOLLOWAY

***** ******** ***** *******, *****, 77099: Email: **********@*******.***: Mobile: 713-***-**** SUMMARY:

Talented sales professional who effectively multi-tasks and balances customer needs with company demands. Efficiently builds loyalty and long-term relationships with customers, while consistently reaching sales targets.

EXPERIENCE:

Inside Sales Phone Representative: November 2014 – September 2015 Go Dish: Houston, Texas

• Answered inbound calls from potential customers seeking home technology solutions including TV, internet, phone, and security services.

• Identified customer “WIN’S” (wants, interests, and needs) and qualify for sales opportunity.

• Accurately built customer accounts using various customized software applications. Educational Recruiter: May 2009 – November 2012

ITT Technical Institute: Houston, Texas

• Face to Face interviews, telephone interviews, and email correspondence with prospective students to determine educational needs, concerns, and interests.

• Closely assisted and mentored students through admissions process.

• Approved presentations to promote programs to prospective adult and high school students Participate in school retention efforts while actively participating in special recruiting promotional activities.

Senior Sales Consultant: November 2001 – April 2009 Star Furniture Company: Houston, Texas

• Successfully demonstrated outstanding sales and closing techniques.

• Possessed and shared extensive product knowledge to assist the customer with product choices while suggesting add-on items to increase items per transaction and average sale.

• Met or exceeded monthly sales quotas.

EDUCATION:

University of Arkansas – Business Education

SKILLS:

• Excellent written/verbal communication

• Promotions/Marketing strategies

• Sales performance, client relations, management, and organizational operations

• Organized with attention to detail

• Microsoft Office

ACCOMPLISHMENTS:

Generated 4.8 million dollars in sales (55% increase) by implementing aggressive promotional strategies and delivering exceptional customer service.

Contact this candidate