Pc Technicians

Steven wade

***** ********* ******* ****, ** ****7

Phone: 872-***-****

Email: *********@*****.***

Certified Pc technician with a strong technical background with 3 year of windows migration experience has self-discipline and the ability to work with the minimum of supervision. Qualified to repair Windows also has exposure to a wide range of technologies & able to play a key role in diagnosing hardware and software problems and to ensure that quality solutions meet business objectives

Highlights

A+ Certified Works well in team

Windows Migration System disassembly

Hardware configuration Able to lift up to 50 pounds

Tech-savvy Software installation

Troubleshooting Quick Learner

Education

Computer system institute Chicago, IL October 2012-May 2013

Networking Career Program

Technical Experience

ABBTECH ”Stryker” Advance Technician L3 February 2016 – march 2016

Assisted users with questions and problems and works on solutions as needed

Work as part of team to deploy 30 workstation/laptop a day

Installation and removal or PC equipment

Used peer to peer to transfers end user profile from legacy to new pc/workstation

The ability to learn and adapt to new technology quickly

ABBTECH “Tyco/Simplex Grinnell” Advance Technician L3 December 2015-December 2015

Assisted users with questions and problems and works on solutions as needed

Used USB MDT drive was used to backup the end user’s data to the old laptop or desktop

Used USB MDT drive was used for migrating the end user’s data to their new laptop desktop

Worked as part of team to deploy 30 workstation/laptop a day

Setup McAfee Agent Shield for end user Encryption for laptop

ABBTECH “ATKORE” Advance Technician L3 October 2015-October 2015

USB MDT drive was used to migrating the end user’s data to their new computer.

USB MDT drive was used to backup the end user’s data to the old laptop or desktop computer

Worked as part of team to deploy between 15 to 40 workstation/laptop a day

Maintains, analyzes, troubleshoots, and repairs computer systems by replacing defective components, follows written instructions/checklists

Assisted users with questions and problems and works on solutions as needed.

Insight Global – Avanade "BMO Bank" Pc Technician August 2014 - October 2014

Documents, maintains, upgrades or replaces hardware and software systems.

Assists users with questions and problems and works on solutions as needed.

Build, load, and configure new computers for production, follows written instructions/checklists.

Worked as part of team to deploy between 100 to 200 workstation/laptop a day

Change bios setting to enable Pxe boot

Use network servers to upload /download end user profile

DIEBOLD First line Technician May 2014 - July 2014.

Clearing of jammed cards and leaving such cards on site in ATM safe.

Clearing of all currency jams (including fanning money when necessary When on site for service call)

Check supply of receipt/journal printers and replenish with Customer-supplied consumables while on site for existing service call.

Respond to media transports that are not functioning properly and clear Them of any foreign objects /jams

Clean ATM DIP, SWIPE, or motorized card readers (when Card Reader Malfunction is indicated)

Use ticket systems to response to service calls on phone and IBM Laptop

Self Employed Pc Repair Technician May 2008 –June 2014

Ability to manage time and work responsibly without supervision

Ability to work both independently and as a part of a team

Break down systems, remove malfunctioning hardware, and install new parts

Upgrade computers through the addition of new hardware, such as additional RAM or a new disk drive or new operating systems

Images, Installs, configure and troubleshoot laptop and desktop operating systems including Windows 7/8/10

Used internal and external vendor websites to order parts and instructions for repair

Communicates technical information to both technical and non-technical personnel

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