Administrative Assistant Customer Service

*** **** **** ****** • APT **A • NEW YORK, NY ****5

PHONE 212-***-**** • E-MAIL ******.*****@*****.*** • CELL 646-***-****

MONIFA SAMAD

CAREER SUMMARY

-Experienced Payroll Associate with 7 years of experience with maintaining accurate records of employees pay as well as supplying letters of employment/verification information.

-Experienced in other administrative/finance roles such as Accounts Receivables, Accounts Payables and Administrative Assistant.

-A willingness to learn new things in order to obtain new skills. Diligence in getting the job done and accomplishing goals.

EDUCATION

Hobart & William Smith Colleges 1997-2001

Bachelor of Arts - Environmental Studies Geneva, NY

WORK EXPERIENCE

November 2015- Catholic Charities Community Services

Present Accounts Clerk – Payroll

Assistant to Senior Payroll Coordinator

Assisted in the manual input of 500+ employee time records for payroll

processing

Transmit & process a biweekly payroll for 500+ hourly/salary employees

Review new hire information & employee status updates to Lawson database

Alert Human Resources of any discrepancies on Employee Status change reports

Process manual checks as needed

Organize, Sort & Distribute Payroll Checks

Communicate with AFLAC to apply/delete employee deductions as well as

prepare invoices for monthly payment to AFLAC

Review Labor Distribution Reports and alert the Assistant Director of Budgets &

Analysis of any discrepancies

Provide monthly & quarterly reports to Accounting for review.

January 2008 – The Shubert Organization, Inc.

September 2015 Payroll Associate

Transmit & process a weekly payroll for 900+ union employees

Input new hire information & weekly employee status updates to ADP

Resolve payroll issues on a case by case basis

Process manual checks as needed

Complete Employment verifications & Income verifications

Verify employment income/status for New York State Dept of Labor

Process & maintain garnishments, levys, and child support notices.

Apply Funding to 401k online

Organize, Sort & Distribute Payroll checks

Provide employees with letters of employment

Assist Human Resources Department as needed

June 2007- Janus Partners/Janus Management

December 2007 Accounts Payables/Accounts Receivables assistant/Bookkeeping assistant

Deposit tenant rents, owed rent, court stipulation payments,

vendor payments to bank/lockbox

Research issues concerning rent and/or vendor payments

Made regular weekly deposits to the Bank

Adjust rent statements as necessary

Reconciled bank statements

Made Payments to all vendors for the company

Additional Administrative duties: Filing, copying, faxing, etc.

Responded to tenant inquiries and concerns

February 2003- PRC Management Corporation -Coop/Condo Division

May 2007 & PRC Management Co., LLC.

Accounts Receivable Clerk/Accounts Payable assistant

Deposited tenant rents, owed rent, court stipulation payments, vendor payments to bank/lockbox

Researched issues concerning rent and/or vendor payments

Supported Accountants in preparing Security Deposits input

Assisted Accountants with adjustments – additional Charges & approved Write-offs

Nextel Accounts Administrative Assistant

Assisted Accounts payable – Collect/provide proper back up documents for paid invoices. File & track all invoices for NYCHA (New York City Housing Authority) properties managed by PRC Management. Also provided copies for NYCHA to review.

Covered Receptionist

Operations Administrative Assistant

Supervised oil deliveries & appliance deliveries for each building

Provided reports on building services provided by vendors (i.e. Elevator/Boiler -Repair/Maintenance/Installation, etc.); Created work tickets to be processed for immediate service to the properties; Contacted superintendents to make necessary repairs

Organized the building staff payroll for processing (i.e.: collected & reviewed timesheets)

Assisted in the hiring of building staff (i.e. porters, superintendents, handymen, etc.)

Recorded and resolved tenant complaints/questions

Administrative Assistant

Coordinated Moves/Deliveries for each property.

Assisted Property managers in writing correspondents, form letters, data entry, projects, mass mailings, etc.

Answered phones and provide customer service to all clients.

Distributed sales/sublet applications, job applications; prepared indemnification letters and Certificates of Insurance.

Organized documents for board meetings & annual meetings; attended several Annual Shareholder Meetings.

SKILLS

Internet Proficiency, Microsoft Outlook, Microsoft Excel, Microsoft Word, Yardi Database 4.0, Yardi Voyager proficiency, Timberline, ACS/Management Plus, ADP (PCPW) for Payroll Processing, ADP PayForce, MRI, Lawson Portal 9.0.1

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