IT Technician/Analyst/Specialist Network Adminstrator
Resume:
Michael McLeod
**** ******* ****, *******, **
E: ****.*.******@*****.***
Skills
-16 years of IT experience working with technology out in the field as well as on the job training
-Ability to resolve and triage computer problems and network problems and analyse
-Have experience working for the Province of BC, Cisco, Navigata, the Haida Nation and other major companies as a network technician, IT Technician and Printer Technician and analyse various technology issues.
-Able to oversee projects and provide finance information with building projuects working with various contractors
-Excellent problem solving abilities and interpersonal skills with a very adaptive skill set for IT issues and analyze
- managed, administered and operated business (McTech Computers) since 2000
-Trained in laser printer repair, expertise in platforms: Windows, Linux, Mac, Windows Server (Limited).
-Expertise in software and hardware maintenance, management in IT Department including maintenance of WIFI infrastructure
-Excellent prioritization, time management and customer service skills
-Basic Understanding of ITIL and best practices, some knowledge of ITIL
-certification for MCP Certified
-Certification for A plus compTIA
About me:
I am not your average run of the mill cookie cutter IT Technician/Analyst/Specialist. I am Grassroots and humble able to listen to customers while preserving ITIL best practices.
Work Experience:
Roevin LTD Network Technician/Analyst 2016 to Present
Contract IT Technician and Network Technician for Victoria/Nanaimo/Courtenay for CUPE
Troubleshoot networks and computers switches and routers.
Contact: Ankit Ranasaria- **********@******.**
Mctech Computers/Tecnet Canada Network Technician/Analyst 2000 to Present
IT Technician and Network Technician, Contracts with Province of BC, Vancouver Coastal Health, BC Ambulance, Province Of BC, DispatchUs (Peopletogo), Northern Health, Troubleshoot network issues, install equipment troubleshoot computers and switches.
Contact- Matthew Van Heyst- *******.********@******.**
Mctech Computers/Microserve Network Technician/Analyst 2016 to Present
IT Technician and Network Technician, Contracts with Province of BC, Vancouver Coastal Health, Province Of BC
Contact -Noreen Javer- *******@**********.**
Mctech Computers/Intellinet Network Technician/Analyst 2010 to 2015
Printer installation and support for Pharamasave
Contact- Clare Welman- *******@**********-******.***
McTech Computers/Compugen Network Technician/Analyst 2010 to 2015
Troubleshoot and install computer equipment for BC Ferries and BC Hydro
Contact: ********-***@********.***
Mctech Computers/Shaw Network Technician 2010 to 2015
Install and setup Shaw and Bell satellite dish and system (DVR/PVR)
Contact Sam Thorgeirson- ************@*****.***
McTech Computers/Navigata Network Technician/Analyst 2010 to 2014
Install switches and routers arrange and sort out data cabinets and wiring, Province Of BC
Contact Rob King- ***.****@*********.***
McTech Computers/Masset Haida TV Manager head end Cable Plant 2002 to 2014
Lineman, and Cable tech Set RF on amps and extenders as well head end
Setup point to point relays 802.11x 5.8Ghz
Implement and plan wireless infrastructure increasing customer base
Contact- Natanis LaBoucane- **********@****.**
Education
Northwest Community College-Prince Rupert Microsoft Engineer courses
MCP and A Plus -1999
Algonquin College- HVAC 1983
Volunteer Experience:
-Missing Link Society, Masset Haida Gwaii: Offered technical support for initiatives set out by the society such as the Internet Café.
-Masset Arcade: Helped run the arcade in Masset which helped kids stay out of trouble, this included maintenance of machines, handling of concession, and volunteering nights to open the arcade and act as the chaperone for youth.
Haida Gwaii Storm Riders Society: Vice President-2004/2005
-Ran western Canadas longest ‘poker run’ of motorcycles from Masset to Queen Charlotte raising money for local charities and families.
- This included the selling of Haida Gwaii Storm Riders hoodies and merchandise, raffles, loonie toonie auctions and organizing local dances to fundraise.
-Also gave motorcycle rides during Masset Harbour Days
Masset Haida Television Society, Board of Directors- Technical Director 2001-2003
Ensured all technical aspects of the cable plant were operational and made recommendations to the Board and improve best practices to ensure customers are satisfied with service.
At a glance Clients :
BC Ferries
BC Hydro
BC Ministry of Justice
BC Ministry of Forests, Lands and Natural Resource Operations
BC Ministry of Social Development & Social Innovation
BC Ministry of Children and Families
BC Ministry of Technology, Innovation and Citizens' Services
BC Ministry of Transportation and Infrastructure
Canada Post
RCMP (QuestZones)
BC Ambulance
Insurance Corporation of BC
Liquor Distribution Branch
Provincial Health Services Authority
Public Works and Government Services Canada
Vancouver Coastal Health Authority
Northern Health Authority
Village Of Masset
References:
-John Disney –Economic Development Officer Old Massett BC
*****@****.**
-Natanis Laboucane-Manager NorthArm Fuels
**********@****.**
-Roger Whittaker-Owner/operator TV that’s Powell River
***********@*****.***
-Trevor Jarvis CAO Village of Masset
***@****.**
Contact this candidate