* * * * ** *** * A U S T I N K E L S O ** @ G M A I L . C O M
AUSTIN KELSO
Professional Profile
-College graduate with a BA in English and a minor in philosophy. Experienced sales associate with
excellent experience and customer service skills. Action oriented individual and driven with a strong
ability to communicate with coworkers, customers, and executive audiences via both verbal and writing
mediums. I am able to showcase great abilities working in a team setting with years of experience
planning, developing, and implementing parks and planning projects, but also own a strong ability to
work independently especially in fields requiring verbal and/or written communications.
Qualifications
-Quick learner -Proficiency in literature
-Computer proficient -Excel in writing, verbal, and
-Self -motivated written communications
-Microsoft Office -Results-oriented
Relevant Experience
Documentation:
-English major with proficient skills in academic writing, reading, and editing.
-Customer service experience and time management skills.
-Coordinate team planning, developing, and implementing parks and planning projects for the Des
Plaines Park District.
E DUCATION
Bachelor of Arts: Major-English & Minor-Philosophy 2015
Roosevelt University Chicago, Illinois, U.S.A.
-Achieved Dean's List status as a senior, garnering a GPA of 3.75 or higher and performing
academically in the top eighteen percent of all students attending the University (2015).
-Took numerous online courses while also attending courses in person, resulting in prowess of Word,
Excel, Power point, time management skills, and strong written and verbal communication skills.
Associate of Arts: Liberal Arts 2012
Oakton Community College Des Plaines, Illinois, U.S.A.
Obtained an Associates in Arts through a two year program
Employment:
Journal & Topics Newspaper: Current
-Des Plaines and Glenview
- Editor:
-Interview clients, review, and write articles about their businesses.
-Read content and correct for errors in spelling, punctuation, and grammar
Rewrite copy to make it easier for readers to understand
Verify facts using standard reference sources
Evaluate submissions from writers to decide what to publish
Develop story and content ideas while being mindful of the audience
Allocate space for the text, photos, and illustrations that make up a story
Northwest Foot & Ankle P.C. Seasonal Summers 2014 -2015
Norridge, Illinois Intern
-Assist office manager, proof read documents, process claims and verify insurance companies.
-Answer phones and setup appointments.
-Assist Doctor when needed and organize office details.
Parks and Planning 05/2011 to Current
Golf Center Des Plaines, Illinois
-Provide complete customer service to all customers.
-Collaborate with five other team members to meet strict project completion deadlines.
-Use time management skills consistently to close the facility while meeting all of the company's
requirements.
-Showcase an ability to thrive in a collaborative effort, but also individually.
Sales Associate/Floor Associate 06/2008 to 11/2010
K -Mart Des Plaines, Illinois
-Described merchandise and explained operation of merchandise to customers.
-Maintained knowledge of current promotions, policies regarding payment and exchanges, and
security practices.
-Operated a cash register to process cash, check and credit card transactions.
-Guided customers in choosing items that reflected personal style and shape
ACHIEVEMENTS AND VOLUNTEER EXPERIENCE
National Jr. Honor Society
Solid Rock Habitat
Des Plaines Soup Kitchen
St. Stephens Church
REFERENCES:
Tyler Fuchs (Assistant Manager)
Golf Center
353 N. River Rd. Des Plaines, IL. 60016
847 /803-4653
acuzyw@r.postjobfree.com
Assistant Manager/Co-worker
Ellen OBrien (Former Professor)
Roosevelt University
430 S. Michigan Ave. Chicago, IL. 60605
312/ 341-3723
acuzyw@r.postjobfree.com
Professor
Susan Moylan Krey
Maine Township
1700Ballard Rd. Park Ridge, IL. 60068
847/977-8710
acuzyw@r.postjobfree.com
Marlene Jarosz (Office Manager)
Northwest Foot & Ankle P.C.
4701 N. Cumberland Ave. Norridge, IL. 60706
708/207-1143
acuzyw@r.postjobfree.com
Office Manager/ Co-worker