PC Technician
Resume:
Summary
Able to quickly and efficiently learn new technologies to best practice specifications.
Proficient diagnostic and troubleshooting skills for server and networking platforms.
Broad range of experience in various technologies.
Self-motivated individual to learn new techniques and concepts.
Experience
Dollar General – Alfred Station, NY 02/2016 – Present
Sales Associate
Dresser-Rand Co. – Wellsville, NY 01/2014 - 06/2015
PC Refresh Technician
Upgrade user systems from Windows XP to Windows 7.
Troubleshoot, repair, and maintain company owned assets.
Deploy and upgrade company owned applications.
Ensure compatibility of commonly used software. Including in-house, and third party.
Validate and track software licenses leased out to company assets.
Confirm ownership of leased equipment. Deploy and repair hardware at end of lease.
Acquire damaged equipment and repair or chargeback as appropriate.
Establish and maintain documentation of equipment deployed to end users.
Corning Incorporated – Corning, NY 09/2011 – 12/2012
Operations Analyst – Level 2
Monitoring and alerting of Production Servers, Networking Equipment, and Applications.
Resource Allocation and Management including File Shares and SharePoint.
Account Creation and Removals including Active Directory, Exchange, and Lync.
NT Account Cross Domain Migrations across different geographical regions.
Print Server Queue creation, removals, and modifications.
Deploying patches to servers across the enterprise network.
Assuming responsibility and triaging of cases created.
Building of virtual servers on an ESXi vSphere platform.
Provided training to new staff members on the Operations team.
Education
SUNY Alfred School of Technology 2008 – 2010
Associates of Applied Science in Computer Systems and Networking Technician
CompTIA A+ and CompTIA Network+ Certified
Boces Career Vocational Program 2006 – 2007
Certificate of Completion in Computer Systems Tech
References
Dion Pezzimenti
TEKsystems with Walt Disney Parks & Resort – Systems Automation & Engineering
****.**********@*****.***
Brian Brundage
Dresser-Rand Co. – IT Support Technician
*********@*******-****.***
Ray Hoxsie
Corning Incorporated – Sr. Operations Analyst
*******@*******.***
Edward Derowitsch
Alfred State – Professor (Retired)
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