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Data Entry Customer Service

Location:
United States
Posted:
May 28, 2016

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Resume:

ALBERT FLEMING SAN ANTONIO, TX *****

210-***-**** acuzoi@r.postjobfree.com

RESULTS-DRIVEN TEAM PLAYER SEEKING LOGISTICS MANAGER ROLE Ambitious self-starter who exhibits proven experience in logistics, data entry, process improvement, and project optimization in alignment with an employer’s vision, value, and goals, and leads teams by example and with integrity to deliver customer service excellence. Top performer who contributes sharp analytical abilities and superior attention-to- detail. Out-of-the-box thinker who seamlessly liaises among public - / private-sector officials, peers, clients, and customers. DATA ENTRY PROCESSES

TEAM BUILDING / TRAINING

STRATEGIC ANALYSIS / PLANNING

CUSTOMER / BUSINESS RELATIONSHIPS

RISK MANAGEMENT

LOGISTICS COORDINATION

MULTI-PROJECT MANAGEMENT

POLICY / PROCEDURE IMPLEMENTATION

CAREER HIGHLIGHTS

Master Supply Tech SENTEL, AFGHANISTAN 2015 – PRESENT Utilize broad scope of industry knowledge and dynamic logistics acumen toward documenting forward-thinking actions per Army Supply policy using automated or manual systems, including maintaining asset visibility using Property Book Unit Supply Enhanced (PBUSE) to encompass asset adjustments, lateral transfers, and authorization updates. Direct integrated supply management of general supplies (i.e. Class II, III (P), IV, IVV, IX). Participate as an integral member of a mobile property accountability team whose function is to establish accountability for various units throughout the AOR. Mail Handlers Assistant UNITED STATES POSTAL SERVICE, SAN ANTONIO, TX 2015 Drove operations efficiency toward accurately separating mail received from trucks and conveyors for dispatch to other conveying units, including inspecting equipment for mail and restrings sacks, as well as canceling stamps on parcel post, operating cancelling machines, and carrying mail from cancelling machine to distribution area to attain handler goals. Financial Foundations Associate USAA, SAN ANTONIO, TX 2013 – 2015 Strategically steered member services by facilitating rigorous product acquisition through various channels, including gathering detailed information and closing on lucrative product sales via knowledge of USAA products and benefits. Expertly identified member events to provide product solutions and close on sales, and offered solutions to meet needs. Independent Insurance Agent AMERICAN FAMILY LIFE ASSURANCE COMPANY, SAN ANTONIO, TX 2012 – 2013 Maximized bottom-line performance by proactively producing and servicing customer requests for whole and term life insurance policies and health programs changes across diverse channels, including exhibiting service talents toward actively assessing needs and responding to critical concerns. Documented data to maintain up-to-date account information. Team Chief Master Supply Technician HONEYWELL HTSI, IRAQ AFGHANISTAN 2011 – 2012 Applied strong leadership talents toward directing a results-focused team of 10 supply personnel and data entry clerks in a HTSI property initiatives by ensuring timely and efficient task completion. Optimized operations success by ensuring proper filing of all property book documentation, including posting transactions for $2+ billion in hand receipt accounts. Upheld team equipment performance (e.g. GFE property) with skills in SLAMIS, LIW, PBUSE, and Microsoft Office. Logistics Manager Supervisor U.S. ARMY, VARIOUS LOCATIONS 1990 – 2011 Played a vital role in directing a 4-member logistics team to provide property accountability, maintain active supply accounts, and handle supplies / logistics coordination. Led classroom and hands-on training on PBUSE software application, military contracting, and safety instruction for 15+ soldiers. Directed a 1084 line item property book using PBUSE to maintain accountable property with zero losses in 3 years. Accounted for $800+ million in military equipment. EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor of Arts in Management AMERICAN MILITARY UNIVERSITY Associate of Science in General Studies CENTRAL TEXAS COLLEGE Lean Six Sigma Green Belt Studies AVETA BUSINESS INSTITUTE Military Logistics NCO Course U.S. Army Quartermaster School Unit Supply Specialist Certification Holds Active Secret Security Clearance HAZMAT Familiarization / Safety AMMO-67-CBT U.S. Army Ordnance School



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