Engineer Software
Resume:
RUFELMAR F. ORIO
*B LOS ANGELES ST.
BRGY:IMMACULATE CONCEPTION, CUBAO Q.C
CP # 093********
Email: ***************@*****.***
****************@*****.***
Objective: Searching for a position that utilizes my IT Field Support skills, Hardware & Software, networking Troubleshooting, and my Remote Desktop Support with opportunity to enhance and continue learning, installation, planning, quality inspection, and performance tests.
Skills:
Analytical thinking, planning
Strong verbal and personal communication skills.
Accuracy and Attention to details.
Problem analysis, use of judgment and ability to solve problems efficiently.
Configuring and troubleshooting lotus notes account
Expertise hands in troubleshooting of Computer hardware related problems such like UPS, SMPS, Printer and Drivers.
Assembling Hardware and Internal Components
Able to provide PC preventive maintenance
Proven ability to perform PC troubleshooting
Knowledgeable on Repairing Computer Desktop & Laptop, Printer (desk Jet, Office Jet,, Laser Jet
Performs Formatting of HDD and Imaging HDD
Able to create image file
Knowledgeable in Installing MS Windows Operating Systems and Software Utilities
Specialized Computer Software and Hardware
Strong capability in supporting and Repair on Desktop Computer, Laptop, Netbook, and PC Hardware and Software.
On-site Installation, Equipment Upgrades
Strong experience of XP,Windows7 and 8 and MS office support.
Able to use remote control software application such as Intelliadmin, Remote Desktop and etc.
Willing to undergo training and fast learner
Can work with minimum supervision and Hard working person
Computer Skills: Proficient with
Window NT/2000/Vista/Seven/8/10
MS Office
Open Office
IBM Lotus Notes
Internet: Firefox, IE, Google Chrome,
SAG Entire Connection 4.4.1 (MAINFRAME)
Outlook
SAP
AS400
Work Experience:
September 7, 2011 to January 10, 2013 Phi-data (March 3, 2014 to May 11, 2016)
Micro Computer Leader 3rd Floor King's Court II Building 2129
7607 Guijo St., San Antonio Chino Roces Avenue (formerly Pasong Tamo)
Village, Makati City IT Field support Engineer
IT Field Support Engineer (Assigned to Banko central ng pilipinas Malate manila)
(Assigned to Meralco Ortigas)
Jaunuary 10, 2013 to Feb 1, 2014
People plus tech(ppt)
Makati village
Computer remote desktop specialist
(Assigned to Accenture Boni)
Jobs and Responsibilities in Bangko Central ng Pilipinas
Done other duties as assigned.
oInstalling Bangko central Standard Application and Network Configuration
oHandling Software ( bangko central Standard Application Troubleshooting ) Perform Cold Solder on Monitor, Mouse and Other Hardware Related.
Responsible in Repairing Computer Desktop & Laptop, Printer (desk Jet, Office Jet, Design Jet, Laser Jet) . Isolation & Troubleshooting of keyboard, mouse, barcode reader,
Take responsibilities of maintained user security accounts for window xp & 7 also 10
Load new or update software and systems on existing equipment and Antivirus Definition.
Responsible for managing LAN/WAN installation and arrangement for Network PCs performing connectivity, system setup, network virus inoculation, hardware and software trouble shooting Etc.
Installation and configuration of windows NT/2000/XP/Win 7/ Win 8/ professional and applications.
Responsible for troubleshooting, installation, configuration and repairing computer Hardware and Software Issue.
Responsible for performing hardware and software performance regularly
Jobs and Responsibilities in Accenture Company
Responsibilities:
Perform advanced software repair and installations on customer computers by troubleshooting via remote service tools.
Undertake analysis, diagnosis and resolution of client problems
Escalate unresolved problems to the appropriate area
Log, troubleshoot and track problems
Perform special assignments as required
Perform daily and weekly administrative tasks as required
Work effectively in a team environment and help others where needed
Maintain high level of delivery in order to meet SLAs
Jobs and Responsibilities in Meralco
Done other duties as assigned.
oInstalling Meralco Standard Application and Network Configuration
oHandling Software ( Meralco Standard Application Troubleshooting ) Using Remote Desktop Support
oPerform Cold Solder on Monitor, Mouse and Other Hardware Related.
Responsible in Repairing Computer Desktop & Laptop, Printer (desk Jet, Office Jet, Design Jet, Laser Jet) . Isolation & Troubleshooting of keyboard, mouse, barcode reader,
Take responsibilities of maintained user security accounts for window xp & 7
Load new or update software and systems on existing equipment and Antivirus Definition.
Responsible for managing LAN/WAN installation and arrangement for Network PCs performing connectivity, system setup, network virus inoculation, hardware and software trouble shooting Etc.
Installation and configuration of windows NT/2000/XP/Win 7/professional and applications.
Responsible for troubleshooting, installation, configuration and repairing computer Hardware and Software Issue.
Responsible for performing hardware and software performance regularly.
Education:
SPCC (SYSTEM PLUS COMPUTER COLLEGE)
E rodrigues Sr Ave. Cucao Q.C (Branch)
DECT(Diploma in Electronic`s Computer Technology)
2009-2011
Height: 5`7
Weight: 62kl
Religion: Roman Catholic
Status : Single
Date of Birth: November 16, 1988
NC-II PASSER
COMPUTER HARDWARE SERVICING (TESDA)
Character Reference
REYNALDO D. CRUZ JR. FLORENTINO BALOLOY AGUILAR
Senior IT Operations Officer Team leader IT-Field Engineer
Indra Philippines Inc. Micro Computer Leader.
Meralco, Ortigas Pasig City Meralco, Ortigas Pasig City
Tel#1626064/CP#092******** Tel#4307563/CP#091********
KEN BERNASOR
(OIC) Covert Ops Cocamo
Accenture Manila, Philippines
Email: *.*.********@*********.***
Mobile #: 092********
Joy Arcilla
OIC/ Field engineer
Phil-data makati, Philippines
Assigned to (BSP) Bangko central ng pilipinas
Contact :090********
Contact this candidate