MADALINGAYYA S TOTAGANTI

thaverekere, Bangalore-*7.

Email:acuzk5@r.postjobfree.com

Phone:+919*********

OBJECTIVE

Seeking an opportunity to exhibit technical strengths, enhance organizational skills and obtain a remarkable position while striving for the growth and development of the organization.

ACADAMIC

PROFILE

PROFESSIONALCOURSE

Diploma (CSE) GovtPolytechnic College, Gajendragad Gadag

EXPERIENCE

Working as a Service Engineerat MADHU INFOTECH at Bangalore

(NOV 2015 to till date).

ROLES AND RESPONSIBILITIES

Installation, Configuration and troubleshooting of client operating systems. (Win XP, Win vista, Win7, Win8, Win8.1& Win10).

Installation, Configuration and troubleshooting of server operating systems. (Windows server 2003 R2, 2008 R2& 2012 R2).

Hardware Troubleshooting for Desktops and Laptops, Servers.

Joining computers in to domain.

Configuring and managing Webmail clients like Outlook Express, MS Outlook and troubleshooting issues related to mails delivery and backup.

Installing and configuring RAID (0, 1, and 5).

Resolving end user-complaints and problems by three modes – e-mail, real-time and remote tools.

Installing Windows Patches &Antivirus updates in Client PCs.

Checking monthly inventory for Desktops and Laptops.

Installing &Configuring Local Printers, Scanners, and Network Printer.

Supporting for end user’s problems of their desktop applications.

Installations & configurations of Various Data cards and Access Points.

Troubleshooting network connectivity like LAN/WAN.

Supporting junior engineers for Desktop and Laptop issues.

Support for end users and helpdesks to ensure that the calls have close on time

Worked as a Desktop Support Engineerat ITTS, BANGALORE.

(July 2014to NOV 2015).

TECHNICAL SKILLS

Windows XP, vista, 7, 8, 8.1, Server 2003 R2 & 2012 R2

Administration.

Knowledge in Windows Deployment Services(WDS), Clonezilla and Symantec Ghost 11.5

Strong knowledge in Messaging system with MS 2003, 2007, 2010 & 2013.

Knowledge in Lync 2013, Office 365.

Knowledge in Audio & video conference system

PERSONAL INFORMATION

Date of Birth : 04-06-1990

Father’s name : Subhasayya

Marital Status : single

Languages : English, Kannada

Permanent address: M S Totaganti

At post: malwad

tq: Ron dist. : gadag

State : Karnataka

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