Customer Service Management

Personal Data

Name

Surname

Place of Origin

Nationality

Military Service

Home address

Telephone

E mail

: Christos

: Nonis

: Kranidi Argolidas

: Greek

: Fulfilled (Greek Army 02/2010 – 11/2010; Driver)

: 99 101 Zaimi Str., 185 38 Kallipoli, Piraeus, Greece

: +30-694-*-***-***

: ***.*****@*****.***

Objective

Applying for positions in actuarial; investment / risk management; audit and division of finance Education

Oct. 2011 – Mar. 2014

• Master of Science in Actuarial Science and Risk Management University of Piraeus _ Department of Statistics & Insurance Science Dissertation : A Monthly Effect in Stock Returns, Advisor : Prof. George P. Diacogiannis Feb. 2004 – 0ct. 2009

• Bachelor of Science in Mathematics

University of Patras _ Department of Mathematics

Division of Statistics, Probability and Operational Research Relevant courses : Solvency II; Risk Management in Insurance & Banking; Economics & Financial Mathematics; Investment Theory & Portfolio Management; International Banking & Capital Markets; Pure Mathematics; Applied Analysis; Statistics; Probability Theory; Econometrics; Operational Research; Computational Mathematics & Informatics Accreditation

• Member of the Economic Chamber of Greece

• Holder of a professional license to work as Class B Accountant Language & Skills

• Greek ( native ); English ( excellent )

• ECDL Certification

• Excellent command of MS Office; Good command of Spss; E Views; Mathematica

• highly numerate; team working; communication; organisation; handling complaints Working Experience

Jun. 2011 – Sep. 2015

• Front Office at AKS Hotels Porto Xeli & Hinitsa

Main Rensposibilities:

Customer Service

Check In / Out

Handling Complaints

Keeping up to date on all hotel products, services, pricing & promotional offers

Night shift leader (completing the night auditing procedures with accuracy & attention to detail)

Contact this candidate