ERIC G. HARTMAN

**** ******** ***, *** *

Rancho Cucamonga, CA 91739

909-***-**** (C)

acuz38@r.postjobfree.com

IT SYSTEMS PROFESSIONAL

IT Systems Professional with proven success in supporting, administrating, and implementing a variety of IT infrastructure systems.

EXPERIENCE

KB HOME, Wildomar, CA

8/2013 – 3/2015

Systems Administrator

Supported IT infrastructure for offices, studios, construction offices, and sales offices throughout Southern California.

Installed and maintained PCs, network infrastructure, and touchscreen kiosks in over 60 sales offices and studios

Managed network and PC environment in two division offices with over 70 end-users

Acted as IT liaison during migration from company-owned cell phones to a BYOD environment

Leveraged Aruba VPN concentrators to set up network infrastructure in remote construction trailers

Deployed a refresh of Dell touchscreen tablet hardware to remote construction users

HERAEUS, Santa Fe Springs, CA

8/2010 – 2/2013

Systems Administrator

Managed the IT environment for an administrative office and large-scale manufacturing operation.

Designed and implemented global infrastructure to support iOS mobile devices -- iPad, iPhone, McAfee EMM

Administer user accounts in Active Directory and mailboxes in Exchange 2010

Supported Nortel Option 11 PBX

Managed 10 server environment -- HP Proliant, Windows Server 2003/2008, Microsoft SQL

Maintained daily server backups – CA ArcServe

Provided excellent customer support for office and production environments

STONEHILL TECHNICAL SOLUTIONS, San Clemente, CA

6/2009 – 3/2010

Systems Administrator

Provided IT management, support, and consultation to small business clients and potential clients.

Designed and implemented server solutions based on client needs

Installed and maintained Sonicwall firewalls

Supported customer issues on various workstation platforms and software – Windows XP/Vista/7, Full Circle, Google Apps, Gmail, Office 2007

Supported full-range of mobile devices – Windows Mobile, Android, iPhone, Blackberry

EWI WORLDWIDE, Foothill Ranch, CA

3/2008 – 2/2009

Technical Support Specialist

Administrated the IT infrastructure and provided desktop support for a branch office. Supported desktop, laptop, and servers running Windows and Mac platforms.

Administered VoIP phone system – Cisco CallManager, Cisco Unity Messaging

Engineered and implemented virtualization infrastucture – Microsoft Hyper-V

Created Windows Server Update Services and Symantec Antivirus infrastructure

Managed Exchange Server 2003 environment for branch office

MERRILL LYNCH, Irvine, CA

11/2003 – 12/2007

Regional Systems Engineer

Managed the IT infrastructure for a region encompassing seven branch offices, covering 300 – 400 users. Acted as liaison between corporate IT and branch management.

EDUCATION

B.A., Telecommunications, Michigan State University, East Lansing, Mich., 2003

CERTIFICATIONS

MCP

MCTS – MS SCCM 2007

A+ Essentials

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