Customer Service Administrative Assistant
Resume:
Zeinab El Rabab
Cell: 647-***-****
acuz2x@r.postjobfree.com
Summary of Qualifications
I am bilingual candidate, fluent in English and French, with exceptional communication and research skills. Extremely responsible and highly motivated. Precise and accurate. Highly adaptable to change, proven skills in time management and organizational skills. Capacity to multitask under pressure and fast learning traits. Work team spirit and capable to work independently with high attention to details. Patient and having good strong problem solving skills.
Professional Experience
Enviroblend Group – Administrative Assistant/HR July 2012 – October 2012
Customer Service:
Inbound/Outbound customer service to clients regarding desirable products, delivery and accounts
Issuing invoices and credit notes
Responsible of clients payments
Responsible of payments for suppliers
Managing petty cash, VAT and check details
Managing clients’ accounts
Human Resources:
Employee management – scheduling work and tasks, record staff attendance
Conducting employee relation meetings
Posting and Screening resumes
Conducting office and phone interviews
Scheduling Interviews
Office Management:
Reception
Office organization
Stock and inventory controller
Data entry
Filing system
Fransabank (Internship) – Teller / Customer Service Representative June 2011 – August 2011
Face to Face Customer Service
Money deposit and withdrawal
Open bank accounts
Submitting credit cards and loans applications
Inbound customer service to clients regarding their Bank Accounts, credit cards and loan payments
Education
2015 Université Saint Joseph - Lebanon Master’s in Entrepreneurship &
Innovation
2012 Université Saint Joseph - Lebanon Bachelor in Business Administration
2011 Georges Town University English Language Proficiency Certificate -Intermediate Proficiency-
1993-2009 Le Lycée National School - Lebanon Lebanese baccalaureate
Technical Skills
MS Office (Word, Excel, Power Point)
MS Outlook
QuickBooks
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