Customer Service High School

Octavio Romero

*********@*****.***

Echo Park, CA, 90026

213-***-****

Computer Programs: Skills:

Configure and Troubleshoot Operating Systems Telephone techniques Microsoft Word 10/ Outlook Highly motivated/organized

Windows 98/00/XP/03 Server/Vista Customer Service

Microsoft Excel Records Management

OSHA Cert#029 Large Format Printing

Caldera Fast Learner

Adobe Illustrated/Photoshop Team Player

Strong Oral Communication Punctual

Positive Attitude Workplace First Aid Reliable

Work Experience

Forever 21 Corporate Los Angeles 7/13 – Present

Print Coordinator

Coordinating large format production which includes; partnering with visual designers for store display graphics. Proactively operating LX850 latex, design jet 26100, 26500 printers and Graph tech plotter for vinyl design. Including, the best communication, customer service and leadership skills to support projects. Exceeds turnaround time with punctual and high quality production

Coordinated and monitored packaging industry jobs from pre- press to shipping.

Graphic Arts and supply ordering daily for Press, Pre- press, Bindery, Warehouse and administrative departments

Design and produce all Marketing Communications material Brochures, Packaging, Direct Mail Campaigns, Infographics, Websites, Email Blasts, Banner Ads, Landing Pages, Advertising and Special Events

Fed Ex Office Los Angeles 3/11 - 3/13

Print Production Specialist/Coordinator

Executing daily production with limited turnaround time. Operating Canon 7010 and 8000 color, Oce’ 6250 b & w, Canon 6180 b & w and GBC lamination 5031 TS. Utilizing, Alpha Doc MK2 for finishing (coil, comb, spiral, 3-hole, circular and velo); assisting direct mail department with distribution list, printing, stamping, processing packages worldwide. Multi-tasking input data regarding incoming orders with customer, guiding team members to success with daily production projects.

Adorno, Yoss, Alvarado & Smith Los Angeles 3/08 - 5/09

Print Production Supervisor

Managed Office Service Department as sole employee. Worked on incoming and outgoing correspondence related to ongoing case litigation. Assisted in preparation of Court filings, handled copying and binding process due for court hearings. Highly knowledgeable using Canon, Konica Minolta, Circa Oversize, and Xerox copier machines. Also completed various projects or assignments as needed. Kept inventory of all office supplies (paper, pens, binders, toners, note pads, etc)

Manage priorities and workload of print production scheduling support team.

Processed incoming and outgoing letters and packages.

Education

High School from Belmont High School, Los Angeles, CA - 06/01

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