Customer Service Insurance

Delores M. Wallace

**********@***.***

cell: 832-***-****

Home: 713-***-****

Skills:

I have over ten years experience in Commercial and Personal Line Auto Insurance, with

excellent communication, and Customer Service skills. I am a team player who is an Independent self starter that requires no supervision. Ready to work the necessary hours needed to complete deadlines, and provide exceptional customer, and employee satisfaction

Experience:

8-199*-**-**** -CNA Insurance /Underwriter’s Assistant/Clerk

• Set up new business and assigned work load to Underwriters

• Ordered MVR’s

• Closed out new business, declined, and submitted declaration letters as needed

• Rate and processed monthly renewals

• Processed Clue Reports

• Ordered all supplies,and assisted with mail room operations /Switchboard back up

8-199*-*-****-D&T Insurance Agency/Underwriter (Auto Personal Line)

• Processed new applications for insurance

• Personal Line auto phone quotes

• Processed endorsements and cancellations

• Handled all incoming and outgoing phone calls

• Supervised the final steps of the policy underwriting

11-198*-*-****-Ranger Insurance/Crum Foster/Supervisor

• Quality Control

• File Room /Mail Room /Supply Room

• Underwriting Personal Line Auto

• Cancellations and endorsements

• Phone Quotes

• Policy Renewals

Education:

MC Williams High School Houston Community College

Limited Lines Licensed, Certificate received in Property, and Casualty Insurance/Ranger Insurance

System used: Oracle Experienced in Microsoft Word, Excel, and Outlook Express etc.

References: Upon Request

Contact this candidate