Kelly M Schultz

920-***-****

acuyok@r.postjobfree.com

OBJECTIVE / PROFESSIONAL SUMMARY

challenging position advancing my career in a fast paced environment, utilizing knowledge of planning, dispatch, customer service, general office duties and computers.

WORK EXPERIENCE

8/2014 to Present

Contract Transport Services

Green Bay, Wisconsin

Planner / Shift Supervisor / Operations Co-ordinator

-Responsible for dispatching 30 – 50 drivers from multiple locations daily

-Assign drivers to Orders/Lanes that they choose for the day

-Work with Driver Managers during the day to assist them with coaching or disciplinary actions

-Monitor Afterhours and Customer Service e-mails for new orders or customer needs

-Plan drivers on back hauls as needed

-Assist customers on their freight needs (add and delete stops / orders)

-Maintain yard checks for trucks and trailers

-Communicate with the shop regarding truck maintenance and availability of equipment

-Work with planners and assist them to make sure pickup and delivery times are met

-Back up local planner and driver managers during their time off

-Planning inbound freight and scheduling drivers for Appleton, Wausau, Northern Wisconsin and Minnesota

8/2013 to 2014

Chizek Transport

Manitowoc, Wisconsin

Load Planner / Dispatch

- Plan inbound and brokered freight, responsible for 180 drivers

- Assign drivers to specific lanes according to hours of service and availability.

- Work with dispatchers to make sure all freight is being delivered on time

- Work and maintain a relationship with freight brokers and bid on available jobs

- Work and maintain customer accounts speaking with company owners or employees to bid and or accept

available freight

- Dispatch drivers after hours on a rotating basis with other planners

- Teach weekly orientation classes for new employees (responsible for teaching hours of service and

Qualcomm electronic logs)

- Assign drivers checks to pay for lumpers or permit expenses

2010 to 2012

Applefox LTD / DBA / AFX Trucking/Straight Shot Express

Schofield, Wisconsin

Dispatch

- Responsible for dispatching up to 75 drivers in up to 9 different terminal locations. Expedited freight,

LTL and TL environment. accounts in airfreight, domestic and international. TSA clearance required

- Receive customer calls, give pricing quotes, place orders into the computerized dispatching system.

- Customer Service including pick-up and delivery problems, shipment tracking, scheduling deliveries.

- Updating customer websites for tracking shipments, (UPS, FedEx, C.H. Robinson)

- Bid on loads from multiple websites, Quote competitive prices to specific lanes and also Expedited

Freight loads

- Complete tasks given by management and also have the ability to solve problems on my own after hours

as they arise.

- UPS SCS warehousing location, knowledge of UPS website, pulling and stocking Dell and HP computer

parts for regional tech reps. File proper paperwork and keep accurate records.

- Priority Solution Pharmaceutical warehousing location.

2005 to 2009

Great lakes Cheese

Wausau, Wisconsin

Packaging / Production

- Open and inspect raw product

- Supply production line with product in a timely and efficient manner

- Set up equipment on the line I was assigned to that day ( cutters, crumbler, wedge cutter, bagger or

packaging materials)

- Watch and inspect line during production to assure proper mix of product and also that machines are

working properly and line production is meeting requirements for the schedule

- Work with new employees for training purposes

- Have knowledge of computer system (be able to scan product to the line and also back into the storage

area, create tags and be responsible for correct inventory procedures)

- Responsible for completion of production records in chronological order to assure any problems with

product can be traced back to time and date

2002 to 2005

The Agency Staffing (Roadway Express)

Wausau, Wisconsin

Administrative Assistant / Dispatch

- Responsible for outbound freight operations

- Maintain high accuracy level by auditing bill of lading for correct NMFC classes and also Weight and

handling units

- Handle customer service issues with companies that shipped freight

- Dispatch drivers on both radio and computer generated dispatch systems

- Payroll

- Accounts receivable (cash, checks, credit card payments)

- Make sure time sensitive freight made destination by due date

- Billing (create bill of ladings for billing purposes)

- Loading and closing of trailers in computer system

- Coordinate outbound freight with breakbulk to assure proper movement and maintain delivery standards

CERTIFICATIONS, LICENSES, AWARDS

Lean Manufacturing Certificate

SKILLS

Load Planning, Dispatching, Customer service, warehousing, clerical work, computers, machine operator

EDUCATION

North Central Technical College

Lean Manufacturing Certificate

Antigo High School

REFERENCES

Available upon request.

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