Chad Bechard

**** ***** ***** ************, ** **128

Phone: 615-***-**** E-Mail: acuyno@r.postjobfree.com Objective

As a network and systems veteran with an expertise in hardware and software deployment, I take pride in boosting efficiency and positively impacting health care by connecting healthcare providers and administration with innovative technology solutions and supporting the continuous development and use of technology to improve healthcare outcomes and delivery systems.

Experience

Volunteer Behavioral Health Care System, Murfreesboro, TN Network Administrator-Grant and New Technology Manager Aug 2008 – Present

Introduced mobile solutions for remote employees, increasing productivity by 50%

Led team in design and implementation of custom health record system for a fraction of the cost of an outsourced solution

Team lead and trainer of electronic prescription implementation company wide

Lead trainer for VoIP phone systems, smart board projectors, mobile health devices

Manager of all company mobile devices

Implementation and first line support of Tele-health services WebMD, Nashville, TN Jan 2003 – Aug 2008

Customer Advocate

Troubleshooting electronic billing software as well as research medical billing errors

Establish and maintain profitable relationship with customers

Lead in training new department employee’s while still exceeding productivity Sonic Drive-In, Nolensville, TN July 1997 – Dec 2002

Assistant Manager

Manage, train, and coach crew members, carhops. Adhere to and monitor employee compliance of the policies and practices of the organization

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Education

High-Tech Institute, Nashville, TN

Associate of Applied Science Degree: Information Technology Nov 2002 Trainings Attended

Attending annual East Tennessee Cyber-Security Summit in Knoxville, TN, October, 2010; October 2011; October, 2012.

Attended Mental Health Corporations of America Winter Conference and Annual Meeting 2009 and 2014.

Qualifacts Annual Users Conference, Clearwater, FL (Feb, 2009). Qualifacts is a web-based electronic health record (EHR), designed specifically for behavioral health and human service organizations.

Qualifacts Annual Users Conference, Nashville, TN (Feb, 2010).

Qualifacts Annual Users Conference, San Antonia, TX (Feb, 2011).

Dell Mobile Management Training in Nashville, TN (Feb, 2016). Lead Trainer for:

Attended Mental Health Corporations of America Winter Conference and Annual Meeting 2009 and 2014.

Implementation of custom health record system, Qualifacts, for 19 outpatient community health centers in the Volunteer Behavioral Health network, 2011-2012. o Trained approximately 1,000 administration staff, therapists, psychiatrist, nurse practitioners, nurses and case managers on the implementation and use of this new system across all locations.

Trained approximately 400 case managers on meaningful use of new laptop and smart phone equipment, across all center locations, 2010-present.

Trained approximately 1,000 administration staff, therapists, psychiatrist, nurse practitioners, nurses and case managers on VoIP phone systems, across all center locations, 2015-2016.

Trained new staff and medical providers on use of electronic health record system from 2009 to 2012.

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Speaking Engagements

Key Note Speaker, Mental Health Corporation of America Winter Conference and Annual Meeting, 2014 Topic: Connecting My Recovery. Connecting My Recovery is a Health Information Technology grant the serves adults who have experienced addiction of co-occurring disorders and have chronic medical conditions by providing integrate care services through intensive case- management, web-based treatments and tracking key health indicators through the use of an online person health record.

Other Experience

Provide consultation to Dell’s new product development division, Nashville, TN (2012- present).

Intimately involved in the implementation of new printer systems and PaperCut MF (a low cost, multi-platform software solution that enables businesses to manage, account and recover print, copy, fax and scan output via user login or card ID).

Intimately involved in the transition of previous EHR to current EHR that is compliant with meaningful use guidelines.

References

Robert Funk, Network Engineer II,615-***-****

John Malone, Data Analyst, 615-***-****

Dr. Matt Owensby, Principal Hermitage Elementary School-Nashville, TN, 615-***-****

Gail Harris, Manager, Wells Fargo, 615-***-****

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