Manager Sales

William Harper

*** ********* **. • Macon, GA ****0

*********@*****.*** • 478-***-**** (C)

Professional Experience

BUFFALOS SOUTHWEST Cafe 2014 to 2016

Bartender

Doubled alcohol sales through creation of a robust customer base and upselling of premium brands and specials.

Created a robust and lucrative happy hour crowd

Successfully implemented portion control leading to improved liquor, beer, and wine costs in conjunction with inventory management

FISH-N-PIG – Macon, GA 2007 to 2013

Bar Manager / Bartender

Tripled alcohol sales throughout the restaurant through innovative and knowledgeable skill base while consistently focusing on speed, quality, and customer relations.

Bar Manager

Spearheaded implementation of bar procedures, menu pricing, inventory management and purchasing for the restaurant.

Implemented outdoor bar to host live band performances and increase sales.

Managed both Back of the House and Front of the House staff, consisting of 20 plus employees.

Completed paperwork, deposits, inventory, check-out of staff and all closing and opening duties.

Bartender

Consistently recognized as delivering the highest sales each shift for both food and beverage.

Created a strong, vibrant and expanded customer base.

Invented custom drinks utilizing available liquors along with special drink recipes with new product.

MATADOR DISTRIBUTING LLC – Kennesaw, GA 2004 to 2006

Account Manager

Established new territory and increased sales throughout the region.

Achieved and exceeded 100% of demanding monthly sales targets, generating unmatched highest sales in on-premise accounts, and mirroring advanced people and selling skills

Received six prestigious top sales awards in regional group and company, including Best Team Player with Region.

Selected to train new employees in company procedures, use of PDA, opening new accounts, expanding territory, and maintaining customer relations, reflecting first class people talents.

CHEVY’S OF WARNER ROBINS – Warner Robins, GA 2001 to 2004

General Manager / Bar Manager / Bartender

Rapidly promoted to increasingly responsible positions in established nightclub of 20 employees and annual revenues of $400K.

General Manager

Led turn-around of operations from deficit to profit, increasing sales by $125K in first year.

Championed new business clientele via implementation of strong customer focus.

Created new positions to facilitate sales and up-sell products, resulting in a significant increase in sales revenue and customer satisfaction levels.

Bar Manager

Upgraded facilities and introduced platforms, improving customer experience and cementing repeat clientele.

Managed quality bar operation and inventory management, purchasing stock, tracking inventory and reporting to general manager.

Promoted to General Manager within nine months due to outstanding work performance.

Bartender

Achieved highest sales in company’s history and generated highest sales per shift on a consistent basis.

Led in customer service excellence and secured a loyal customer base.

Promoted to bar manager within one month.

JOCKS-N-JILLS –Macon, GA 2000 to 2001

Bar Manager

Served as bar manager for established bar and restaurant.

Managed complete bar operations, including supervision of staff, sales and inventory.

Tracked inventory, liquor costs, and sales.

Improved sales within bar and restaurant.

Secured new customers via customer service excellence, attaining a loyal and repeat customer base.

RIVALRY’S SPORTS BAR AND GRILL – Macon, GA 1995 to 2000

Bartender

Served as bartender for established bar and grill with 15 employees.

Led quality bar operations

Generated high sales

Cultivated repeat customers

Education

Courses in Math and CAD operations • Central Georgia Technical College, Macon, GA

Technologies

Multiple restaurant POS systems • Red Bull PDA program • Microsoft Windows

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