Engineer Technical Support

VILAKSHAN THAPA

****, *** ******, *** *****, Brooklyn, NY- 11209

Contact: 917-***-**** Email: *****@***.***

Education:

NYU Polytechnic School of Engineering, Brooklyn, NY Expected May 2016

Master of Science in Computer Engineering - Specialization in Networking, CGPA-3.2/4.0

Coursework: Internet Architecture and Protocols, High speed Networks, Network Security, High Performance Routers and Switches, Data Center and Cloud Computing, Computer Architecture, Introduction to Operating System.

Birla Vishwakarma Mahavidyalaya, Vidyanagar, India June 2013

Bachelor of Engineering (BE) - Major in Electronics & Telecommunication, CGPA -7.77/10

Technical Skills:

Languages : C, C++, Python

Tools : Wireshark, GNS3, Cisco Packet Tracer, Mininet, Kali-Linux, Nessus, Nmap, MapReduce, Geni

OS : Linux, Windows, OS X

CCNA Certification(Routing and Switching)

Work Experience:

Kemp Technologies, Melville, New York (Network Support Engineer) June 2015 – August 2015

Providing technical support to resolve hardware and software issues on LoadMaster devices

Using application protocols including HTTP, SMTP, DNS, FTP and SNMP, and tools such as VMware, Xen or Hyper-V virtualization environments.

Communicating case statuses, plans of action and technical information to internal departments and external customers.

Generating clear and concise internal documentation

New York University, New York (Student Tech Support) August 2015 – Present

Diagnosing and troubleshooting basic problems with individual or multiple computer systems

Supporting computer users with installation of basic hardware/software and networking components to meet personal computer needs

Troubleshooting and configuring computer networks

Bulwark Systems, Vadodara, Gujarat (Network Engineer) June 2013 - May 2014

Monitoring, Administration and maintenance of customer networks and its components

Setting up accounts, passwords and permissions for the customers

Fixing network faults like bad routing and switching loops

Lead a team of 6 people for installation of CCTV cameras in a prestigious hotel

Academic Projects:

Implementing IP Lookup Algorithms: Developed code in C to implement Routing Lookup October 2015

Algorithms such as Disjoint Prefix Binary Trie and Binary Search on Prefix Lengths

Simulation of Various Switch Architectures: Perform simulation across combinations of various November 2015

switch architectures and scheduling algorithms, under different switch sizes and traffic patterns

by writing various scripts in python

String Matching Algorithms: Developed code for Boyer-Moore Algorithm in C December 2015

Cloud Computing: Implemented various projects like developing word count program on Hadoop, Aug 2015-Dec 15

using RYU controller to emulate a functional SDN network, traffic measurement

Network Security: Various projects such as man in the middle attack using python program, setting

Firewalls and using wireshark and aircrack to obtain WEP key, Pre-Shared key

File Management System: Developed a file management system in Linux using Restricted Python December 2014

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