Customer Service Manager

David Peacock

**** ****** **. ***** *

Corona, California, 92882

714-***-****

acuxfw@r.postjobfree.com

hard working

motivated

dependable

punctual

ambitious

team player

competent

resourceful

creative

persistent

problem solver

leader

energetic

optimistic

effective

Objective

Highly motivated individual seeking to obtain a position as a Superintendent, in which I can use my knowledge, skills and experience.

Work Experience

SURFACE GENIUS INC. / STAINLESS GENIUS, CORONA, CA Owner/Operations Manager, Jan 2010 Present

NOVUS/ALL GLASS POLISHING

Operations Manager, Aug 1986 Jan 2010

Manage all departments concerned with sales, pricing and estimating, production, customer service and accounting Prepare work schedules and assign specific duties. Manage movement and shipping of goods into and out of production facilities. Prepare estimates, quotes and bids.

Consult with customers, vendors and superintendents to discuss and formulate estimates and resolve issues. Prepare and maintain directory of suppliers, vendors and contractors. Resolve customer complaints regarding sales and services. Review material and labor requirements to decide if it is more cost -effective to repair, produce or purchase new components. Determine staffing requirements, interview, hire and train new employees Review financial statements and reports to determine areas needing cost reduction and program improvement. Monitor projects to ensure that it efficiently and effectively provides needed services while staying within budgetary limits . Education

SERRA HIGH SCHOOL, SAN DIEGO, CA

High School Diploma, Jun 1984

MESA COMMUNITY COLLEGE, SAN DIEGO, CA

RANCHO SANTIAGO COMMUNITY COLLEGE, ORANGE, CA

Associates Degree, Jun 1989

Additional Skills

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