Khushbu Patel
Contact: 609-***-**** E-mail: **********@*****.***
PROFESSIONAL SUMMARY:
2+ years of experience as a Business analyst with deep understanding of requirement gathering, user experience, business process modeling, documents preparation and written reports
Working knowledge of various SDLC models such as Waterfall model and Agile model
Excellent ability to act a liaison between business and technical personnel by ensuring mutual understanding of various business processes and technical requirements
Full software development life cycle experience, design and development of Business Applications, User Interface Designing, Testing, and Quality Assurance
Basic knowledge of Change management and Release management
Experience in User Acceptance Testing (UAT) and generating Test cases from business and user requirements
Keen observational ability and works well with others as well as independently
EDUCATION:
2016 Master of Science in Information Assurance, Wilmington University, Delaware, USA
2011 Master of Science in Information Technology, KSV University, Gujarat, India
2009 Bachelor of Computer Application, HNGU University, Gujarat, India
TECHNICAL SKILLS:
Programming Language
C, C++, PHP, SQL, Shell Scripting
SDLC Processes/Methodologies
Rational Unified Process (RUP), Waterfall, Agile
Tools & Software
MS-Office, MS Visio, MS Project, Basic SQL, Rational Clearcase
Databases
DB2, Oracle 8i, 9i, MS SQL Server, MS Access
Operating Systems
Microsoft Windows, Linux, Mac OS
PROFESSIONAL EXPERIENCE:
Oriental Bank, India May 2012 - May 2014
Role: Business Analyst
Responsibilities:
Responsible for documenting functional specification documents based on user requirements.
Followed change control process when business requested the work that was not been scoped or was not in the scope document.
Used MS Word and Visio to document data flow of the AS IS process and TO BE process.
Performed GAP analysis to identify the change in the system.
Assisted in data modeling, ERDs and DFDs.
Worked closely with Survey and Marketing teams to understand external user’s needs.
Coordinated with teams within the organization to collect release requirements.
Environment: UML, Microsoft Visio, MS Project, SDLC Agile
Dev IT Solution, India Apr 2011 - Apr 2012
Role: BA Analyst
Responsibilities:
Interacted with developers, business and end users to better understand the testing requirements.
Performed data validation followed by the manual testing of backend.
Worked with project management to establish deadlines for completion of project deliverables.
Followed up with the team to verify bug fixes and update bug status.
Participated in discussions and gave opinions about the product’s performance.
Effectively communicated, documented, and validated software defects across department.
Coordinated User Acceptance Testing (UAT) activities.
Environment: Windows XP, Oracle, Microsoft Outlook, Manual Testing, Agile and Waterfall methodology