QUALITY ASSURANCE TRAINER/LEADER

Resourceful leader with over 10 years experience in Quality Assurance Management. Strong leadership skills coupled with track record of meeting goals and exceeding performance targets. Offers a keen eye for detail to ensure operations conform to the highest standards of efficiency and quality. CORE COMPETENCIES

PROFESSIONAL EXPERIENCE

Boehmer Box (Printing) Kitchener FEB 2016 – Current Position: Quality Technician (Contract)

Position Summary:

Reporting directly to the Director, Quality and Process Management, Responsible for all quality documents, process development, issue resolution, preventative actions, product launch.

• Preparing and Performing Internal Audit Plans

• Review Documents, Specifications, Work Instructions, and Forms for content and accuracy.

• Support Quality Department with preparing for newly acquired contracts CGL MANUFACTURING INC. (MACHINE SHOP) GUELPH OCT 2013 – July 2015 Position: ADVANCE QUALITY ASSURANCE ENGINEER (Contract) Position Summary:

Reporting directly to the Engineering / Quality Manager, Responsible for all quality documents, process development, issue resolution, preventative actions, product launch, and supporting the PPAP process.

• Prepared Control Plans for each new launch

• Prepared Operator Check sheets (ITP, FPV) for each new launch.

• Developed gauge lists for all operations.

• Procured gauges not currently in house as needed.

• Procured masters or developed master parts as needed.

• Undertook part and process reviews to ensure the process was utilized to maximize efficiency, productivity and quality.

• Setup all lab equipment and perform Millipore cleanliness testing.

• Created Standard Work Instructions for Millipore and train others. FRED LACASSE

Cambridge, ON N3H1C5 Email: acuxb2@r.postjobfree.com Cell: 519-***-**** Quality Standards Management

Process Design & Optimization

Inspection & Defect Resolution

Cost Control Strategies

Team-Building & Leadership

Kaizen

Compliance & Quality Control

Quality Assurance Auditing

ISO Standards and ISO Certification

Training Program Design & Delivery

Conflict Management & Resolution

Team Mentoring

ULTRAMET INDUSTRIES INC. (METAL STAMPING) BRESLAU, ON DEC 2011 – NOV 2012 POSITION: QUALITY SUPERVISOR

Position Summary:

• INTERFACED WITH CLIENTS TO RESOLVE QA ISSUES

• MAINTAINED THE QA MANUAL AND PROCEDURES

• MANAGED THE QUALITY ASSURANCE PROGRAM

• ARRANGED, IDENTIFIED AND PROVIDED QA TRAINING

• SUPERVISED QUALITY INSPECTORS

• TRAINED QUALITY INSPECTORS / PRODUCTION OPERATORS REGARDING INSPECTION TECHNIQUES / CHECKING FIXTURES

• PREPARED AND EXECUTED INTERNAL AUDITS / LAYERED AUDITS

• ASSISTED WITH PRODUCTION SCHEDULING

• ASSISTED WITH PRODUCTION SUPERVISOR

• IMPLEMENTED & MAINTAINED A “FIFO” SYSTEM

• IMPLEMENTED AND MAINTAINED “GP-12” PRE-LAUNCH ACTIVITIES

• INITIATED “MCN” REPORTS

• INITIATED “QUALITY ALERTS”

• COACHED ALL PERSONNEL REGARDING QUALITY ISSUES

• REVIEWED AND APPROVED CONTROL PLANS

• SET UP QUALITY GATES TO ENSURE THAT QUALITY WAS BUILT INTO EVERY PROCESS SIEMENS-PTD (NUCLEAR) TIVERTON, ON FEB 2008 – AUG 2010

(CONTRACTED TO BRUCE POWER GENERATING STATION)

POSITION: QUALITY ASSURANCE REPRESENTATIVE / ACTING QUALITY ASSURANCE MANAGER Position Summary:

• ENSURED THAT SIEMENS QUALITY POLICIES, STANDARDS & PROCEDURES WERE ADHERED TO.

• RESPONSIBLE FOR TRAINING OF QA PROJECT INSTRUCTORS

• INITIATED CORRECTIVE ACTION PLANS

• VERIFIED THAT ENGINEERING DELIVERABLES MEET SIEMENS QUALITY MANAGEMENT SYSTEM STANDARDS

• DEVELOPED AND IMPLEMENTED A NON CONFORMANCE REPORT (NCR) DATABASE

• SERVED AS THE SINGLE POINT OF CONTACT (SPOC) FOR ALL NON CONFORMANCE ISSUES

• REVIEWED & APPROVED WORK PACKAGES

• REVIEWED & APPROVED INSPECTION & TEST PLANS (ITP'S)

• INTERFACED WITH CLIENT TO RESOLVE QA ISSUES

• SUPERVISED QUALITY INSPECTORS

• COACHED ALL PERSONNEL REGARDING QUALITY ISSUES

• SCHEDULED OFF-SITE INSPECTIONS

• PLANNED, CREATED & SCHEDULED VENDOR AUDITS

• CHAMPIONED “PLAN OF DAY” MEETINGS HELD TO UPDATE ALL PARTIES INVOLVED WITH PROJECT ON QA ISSUES

• FOLLOWED-UP WITH ENGINEERING CONCERNING MODIFICATIONS TO DESIGN ISSUES

• ENSURED THE N286 STANDARDS & PROCEDURES WERE ADHERED TO.

• INITIATED NON CONFORMANCE REPORT

• SCHEDULED MEETINGS TO DISCUSS NCR STATUS AND RECOMMENDED RESOLUTIONS VERIFORM INC (METAL FORMING) CAMBRIDGE, ON SEPT 2006 – NOV 2007 POSITION: QUALITY & SYSTEMS SUPPORT

Position Summary:

• MAINTAINED ISO 9001-2000 STANDARDS,

• TRAINED SHOP PERSONNEL, LEAD HANDS & THE PRODUCTION MANAGER ON WELD INSPECTION TECHNIQUES

• SET UP QUALITY GATES TO ENSURE THAT QUALITY WAS BUILT INTO EVERY PROCESS

• PROVIDED DIRECTION FOR TRAINING TO IMPROVE QUALITY THROUGHOUT THE ENTIRE JOB STRUCTURE

• TRAINED QUALITY INSPECTORS / PRODUCTION OPERATORS REGARDING INSPECTION TECHNIQUES / CHECKING FIXTURES

• FOLLOWED UP ON ALL NON-CONFORMANCE REPORTS FROM CUSTOMERS

• COACHED ALL PERSONNEL REGARDING QUALITY ISSUES

• INITIATED A PRO-ACTIVE APPROACH WITH CUSTOMERS' QUALITY DEPARTMENTS TO ENSURE THAT QUALITY WAS FOREMOST IN ALL VERIFORM PRODUCTS.

TOYOTA MOTOR MANUFACTURING (AUTOMOTIVE) CAMBRIDGE, ON JULY, 1988 – JUNE 2006 POSITION: TEAM LEADER QUALITY CONTROL, MEASUREMENT AND ANALYSIS GROUP / BODY WELD Position Summary:

• SCHEDULED MEASUREMENT FOR ALL STAMP PANELS, SUB-ASSEMBLIES AS WELL AS FULL FRAMING BODIES,

• COORDINATED ALL CRITICAL WELDS TO BE TESTED IN THE METALS LAB ON A WEEKLY BASIS

• SET UP WELD INSPECTION CRITERIA AND DEFECT REACTION PLANS,

• COACHED ALL PERSONNEL REGARDING QUALITY ISSUES

• TRAIN QUALITY INSPECTORS / PRODUCTION OPERATORS REGARDING INSPECTION TECHNIQUES / CHECKING FIXTURES

• TRAINED IN DESTRUCTIVE TESTING METHODS, I.E. JAWS OF LIFE AND PLASMA CUTTING,

• TRAINED OTHER TEAM LEADERS, GROUP LEADERS, ASSISTANT MANAGERS AND MAINTENANCE ON HOW TO INTERPRET

• WELD DEFECTS, AS WELL AS THE SETTING UP OF DATABASES FOR MONITORING WELD QUALITY.

• KAIZEN LEADER

• SUPERVISED QUALITY INSPECTORS

EDUCATION & CERTIFICATIONS

Cameron Heights Collegiate Kitchener ON OSSD Completed Conestoga College Waterloo, ON-Welder / Fitter Diploma

• ISO 9001:2000 Lead Auditor

• ISO/TS16949 Internal Auditor

• Orange Badge Qualification ( Nuclear )

• Trained in ISO 9001:2008

• Quality Control – Metals Lab Certificate - Expert knowledge of weld analysis in lab

• Inspection Techniques Training

• Ergonomics Training

• WHMIS

• Lock-Out Procedure Training

• JHSC Representative

• Supervisor Health, Safety & The Law. Certificate

• KAIZEN LEADER

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