Engineer Technical Support

RESUME

Name: Sangle Vikas

Email: acuwxp@r.postjobfree.com Mob:996-***-****

CAREER OBJECTIVE

To Be a Successful professional in a Globally Respected Company and to achieve the objectives of the company with Honesty and Fairness and to Continuously Upgrade My Knowledge and Skills.

QUALIFICATION SUMMARY

Qualification

College/Institutes

Board/

University

Year

Aggregate

B.E (E&TC)

Trinity college of engg.

Pune University

2015

62.66

Diploma (E&TC)

S.N.D. Polytechnic

Maharashtra Board

2011

69.33

S.S.C

D.M. High school

Nashik Board

2006

53.06

BE Aggregate: 51.98%

Diploma aggregate: 61.66%

Branch: Electronics and Telecommunication.

SKILL SE

Programming Languages

C, C++, Matlab, Embedded

Application Software

MS Office, power point, Photoshop

Database

MYSQL, SQL

Software Package

Packet Tracer, GNS, MS Office, Proteus, Express PCB

Electronics

Basic electronics,Power electronics, analog and digital electronics, control system, microcontrollers, embedded system

Telecommunication

Mobile communication, analog communication, digital communication,2g&3g call flow, GSM,CDMA

Networking

CCNA (Routing & Switching):

-TCP/IP OSI reference model.

-Troubleshooting using OSI model.

-Sub netting, Summarization, VLSM.

-Routing- Configuring Static & Dynamic routing (RIPv1, RIPv2, IGRP,

EIGRP, OSPF) protocol.

Switching- Configuring of VLAN, Inter-VLAN routing, Trucking.

EXTRA CURRICULAR

Participate in National Level Techno-Management event in jspm collage pune.in 2012.

Active participate in nexus 2014 event in collage

Attended 5 days’ workshop on “An embedded generations interface with real world with practical approach.in 2014

Worked as Volunteer in College Fest.

EXPERIENCE:-

HCL Comnet.

Working as “Network Support Engineer” HCL COMNET site from 18 Aug 2015 to 28 Jan.

Key Responsibilities:-

-Establishes networking environment by designing system configuration; directing system

-Installation; defining, documenting, and enforcing system standards.

-Maximizes network performance by monitoring performance; troubleshooting network

-Problems and outages; scheduling upgrades; collaborating with network architects on network Optimization.

-Gathering quotations from service provider and arrange the meeting with functional manger and maintain document all stages.

-Secures network system by establishing and enforcing policies; defining and monitoring access.

-Reporting network operational status by gathering, prioritizing information; managing projects.

Wipro Infotech.

Currently Working as “Technical Support Engineer” Wipro InfoTech from 18 APR 2015.

In 2G-3G LM.

Key Responsibilities:-

-Analyze customer problems & service requests and resolve them within agreed service levels Use

-Troubleshooting/ debugging techniques and tools to analyze technical problems.

ake ownership of customer issues reported and see problems through to resolution

Research,

-diagnose, troubleshoot and identify solutions to resolve customer issues

-Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams

-Ensure proper recording and closure of all issues, Prepare accurate and timely reports.

-Document knowledge in the form of knowledge base tech notes and article.

ACADEMIC PROJECT

Project

Tool Used

Language

Contribution

B.E. Project: Finger Print Based W.E. P System

ARM 7 Microcontrollers and MATLAB, Express PCB, Proteus 8 Professional

Embedded c and MATLAB

Responsible for designing of the PCB

Responsible for preparation of documentation of the project

Responsible for Developing Some part of embedded coding

Responsible for Developing GUI & OTP in MATLAB

Responsible for Developing some part of fingur print authentication program

Some part embedded Program for ARM7(Lpc 2148)

HOBBIES

Reading Book, Internet Surfing, Cooking, Trekking & Playing Video games

PERSONAL PROFILE

DATE OF BIRTH : 18th jan, 1990.

GENDER : Male

LANGUAGES KNOWN : English, Hindi & Marathi CURRENT ADDRESS : plot no 408,shilpiya apt.402, near dharga, sector 1

Gansoli, Navi Mumbai 400701.

DECLARATION

I hereby declare that the particulars furnished above are true, correct and complete to the best of my knowledge and belief, and I bear the responsibility for the correctness of the above mentioned particulars.

Place: Mumbai vikas sangle

Date :

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