Medical Operator

CARMEN J. OGILVIE

**** *** ***** **. *********, TX 75146 Cell: 214-***-**** E-mail: *************@*******.***

SKILLS

EclinicalWorks10

Rain tree EMR Software

Mysis Medical Software

Appointment Scheduling

Scanner Operator

Microsoft Word

Multiline Phones

Prepares documentations for mediation and affidavits

Neopost System (postal hardware)

Citrix Software

General Clerical/Administrative duties

EXPERIENCE

Oct 2004-Present

Front Desk /Record Management Clerk/Phone Operator, WLS Surgical Associates

Front Desk Check in for a high volume clinic. Duties include collecting co-payments due at time of service and past due balances, scan in Id and insurance.

Medical Record Clerk: Collect fee and fax medical records upon request to insurance providers, patients and affidavits from lawyers, according to HIPPA laws. Patients must sign a HIPPA Compliant Authorization form for release of records to entities. Scan all medical documents into patient chart daily.

Schedule patient appointments, checkout and follow up appointments.

Greet patients and ensure all paperwork is complete to safeguard compliance of all clinical and regulatory policies.

Manage a multiline switchboard. Ensuring all calls are directed to the correct department as well as taking detailed messages as needed.

Preparation of daily deposits, created backup paperwork for auditing purposes, assisted the billing department with delinquent cases and collected payment for any fees. Order supplies as needed. Stamp all outgoing mail.

Prepares charts for patient appointments,

Jan 1984-2004

Computer Operator/Lead Scanner/Camera Operator, Taylor Publishing Company

Created spreadsheets to update and log job status, logs for hourly summaries of production, and control reports

Utilized organizational problem solving and troubleshooting to ensure a good work environment and assist in the aide of maintaining team equipment

Created a good work reputation and presented leadership skills to serve as a liaison for other departments and personnel

Photographed images for textbook insertion

EDUCATION

1981

South Oak Cliff High School - Diploma

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