Manager Management

Sandip Das

*** * ****** **** ******, DE *****

H: 512-***-**** *******@*****.**.** M: 512-***-****

Profile: Senior Software Development Manager

Banking & Financial Services Sectors

Top performing leader offering 18 years of documented achievements in:

Technology / Solution Strategy, Direction & Roadmap Project / Portfolio / Program Planning, Execution & Techno Management

Systems Development Life Cycle Agile / Scrum, SDLC Best Practices, Agile Transformation, Agile Coaching, TDD

Processes & Standards Design Global Team Development & Leadership

Strategic Business & Operational Planning Process Transformation, Integration & Automation Leadership

Technology Stack – C++/Unix/Oracle, JAVA stack, REST Based APIs, Full Stack Development, CI/CD(Chef, Jenkins, Docker), Cucumber/Java based ATDD

Successful in building synergy between leadership, teams, partners, and business to support strategic objectives across complex environments. With excellent technical skill in multiple technology stack and business knowledge of financial domains can spearhead identification of needs and issues, developing strategies and approaches, and planning and managing the implementation of enterprise business processes, models, projects, and strategic initiative with strong ROI.

Consistent success in aligning technology investments with strategic goals to create solutions and opportunities that drive change. Strength in analyzing needs, defining strategies, and guiding cross-functional teams in designing, implementing, testing and supporting critical systems, applications, and platforms that have improved financial performance and enabled business growth.

Natural leader with proven ability to motivate, energize, and lead to success. With strong development, architecture and test framework knowledge, an expert in building, training, mentoring, and leading onshore / offshore teams in designing and implementing solutions, resolving all issues, ensuring optimal uptime of critical systems, and achieving established quality, delivery, and performance goals.

Professional Experience

COGNIZANT TECHNOLOGY SOLUTIONS 2003 to Present

Senior Manager of Projects – Banking and Financial Services

Dedicated 13-year career facilitating the capture, management, and delivery of critical outsourced automation, transformation, and integration solutions to clients for this Fortune 500 multinational IT service provider. Provide leadership for competitive wins, successful solutions design and delivery, and long-term customer satisfaction and retention.

Selected Achievements & Solutions:

CapitalOne: Scrum Master and Business Analyst, Online banking (2013-Present)

Entered into agile world and got selected to lead an initiative that enable leading credit card company achieve their goal with their recent acquisition of an online bank. Lead efforts of 32 direct reports and 40+ indirect reports. Transformed and build multiple team in agile scrum by providing continuous agile coaching, helping team to achieve their goal as scrum master and collaborate extensively with business stakeholders. Taking part of all technical and architectural discussion related to eAPI framework, CI/CD, full stack development, enterprise architecture, AWS Cloud transformation and development as a technical business analyst. Also, guiding team to overcome various technical challenges in JAVA/J2E stack.

Successes & Solutions

Scrum master and business analyst of teams that developed consolidated Home loans servicing solutions, Universal Money movement, ClearXChange P2P and building brand new Online Account Opening system

Building a perfect bond between business and technology with perfect blend of functional knowledge (Online banking, Credit and Debit Card solution) and Technical insight.

Moving team from JAVA MSP stack to Full stack Microservice based development using (Java, Terraform, Feign, Hystrix, Turbine, Spectator, Zuul, Ribbon, Eureka, Spring Cloud and Mockito), moving to AWS cloud infrastructure and Splunk Implementation.

Enabled Chef, Jenkins based CI/CD process

Building and transforming new distributed agile teams by providing continuous agile coaching and helping team to adapt SaFe framework release train

Partnering with product and business owners to come-up with epics, stories and acceptance criteria. Helping business developing product roadmap and ensuring seamless interaction between development team and business and ensuring business expectation is met

Worked with multiple third party like feedzai, Metavante, vantiv, zumigo, eBureau, clearXchange

As cognizant development manager of six additional teams, ensured quality delivery, resource planning, risk analysis and value additions to client

AstraZeneca: Program Manager, $30 million Data Center Consolidation Program (2012-2013)

High profile leadership role for multi-vendor, mission critical transformation initiative to enable global pharmaceutical company to realize significant savings by reducing needed data centers from 5 to 2. Lead efforts of 25 direct reports and 72+ indirect reports. Collaborate extensively with business stakeholders, and Infosys, HP, AT&T, Accenture, IBM, ACL, and British Telecom partners to ensure achievement of established goals.

Successes & Solutions

Core member of team charged with defining program charter. Oversaw the architectural design of physical infrastructure to migrate 5,400 application instances to a complete virtual / cloud environment leveraging VMware.

Led efforts to clarify roles and responsibilities of vendors, stakeholders, and teams across the delivery ecosystem.

Managed the development of templates and processes to support the consolidation of applications, upgrade of legacy systems, build out of patient and clinical data warehouse, implement new virtual infrastructure, and support migration efforts.

Defined overall strategy and framework to ensure a seamless migration of applications, from initiation to successful decommission. Established standards for end-to-end tracking, reporting, follow-up, and risk / escalation management.

Recommended, built, and managing efforts of Offshore Command Center team of 25 charged with tracking, documenting, and reporting on migration initiatives. Solution was recognized by client as a key component to ensure smooth execution of program.

Planning and coordinating the migration 1,265 servers from IBM data center in Southberry to HCL data center in Philadelphia, encompassing P2V, V2V, New Build, SAN replication, and ROBOCOPY based data transfer.

First Data: Program Manager - BAMS Migration (2011-2012)

Selected for critical program based upon previous experience in setting up effective processes and building relationships with stakeholders for strategic client. Charged with defining strategy and execution roadmap to successfully migrate 48,000+ merchants from Bank of America’s TSYS and legacy platforms to First Data systems under an aggressive 6-month timeline.

Successes & Solutions

Defined the Merchant Onboarding Model, process automation, and standard operating procedures that enabled the successful migration of merchants with zero interruption to business operations.

Built dedicated separate technical and operational teams and processes leveraging onshore / offshore delivery model to identify merchants’ needs, secure approval, validate data, and deliver status reports to management.

Coordinated efforts of implementation, development, and testing teams to ensure on-time migration of merchants.

First Data: Site Manager - FundsXpress (2009-2011)

Promoted and given total responsibility for the analysis, development, enhancement, testing, and production support of key FundsXpress online banking application. Interfaced with stakeholders to analyze and recommend process automation solutions to increase efficiency, reduce costs, and enable continued competitive growth.

Successes & Solutions

Instituted standards and best practices across the entire software development life cycle, from initial capture of requirements through resource identification, budgeting, capacity planning, risk management, and on-time delivery.

Conducted a structural product gap analysis; defined strategy and roadmap; recommended strategy; and managed top priority initiative to implement new Personal Finance management into on-line banking application leveraging new Java/J2EE technology that increased product’s competitiveness within the marketplace.

Built critical relationships that enabled client to adopt to new outsourcing model and reduced cultural challenges. Proposed, advocated, and gained approval to migrate enhancement and production support to onshore / offshore delivery model.

First Data Debit Services: Onsite Lead - Billing and Interchange Systems (2007-2009)

Selected, relocated to the United States, and given complete responsibility for the enhancement and 24/7 production support of 2 highly transactional systems leveraging onshore / offshore delivery model.

Successes & Solutions

Total responsibility for capturing requirements, establishing estimates, and leading the design and implementation of new functionality into Interchange Processing and Monthly Customer Billing system to meet evolving business and regulatory requirements leveraging C++, Pro*C, Unix, and Oracle technologies.

Led team in achieving all stringent SLAs for Level 3 production support to critical applications.

Comdata Corporation: Offshore Supervisor – Card Processing System (2006-2007)

Chosen and held critical role in capturing $2.5 million project with new client, building the team and environment, and managing the enhancement and support of Gift Card (Cash Card) system to meet business and regulatory requirements.

Successes & Solutions

Core member of team credited with advocating value-proposition of company’s services, evaluate client’s needs and recommending solution, and enabling the successful on-boarding of new client.

Managed team of 40 in internationalizing the system to enable client to expand into Eastern Europe, the Far East, Latin America, and Asian markets; and rewriting the Online System interface from iScript-TAS to Java and WebSphere.

Built and provided technical guidance to team. Directed all aspects of offshore delivery management. Collaborated with client in defining and improving delivering processes, and establishing metrics benchmarks.

First Data Commercial Service: Offshore Lead - ICVERIFY Product Enhancement (2003-2005)

Recruited to lead offshore team of 18 in the complete rewrite and enhancement of ICVERY point of sale application utilized by merchants to process credit / debit / gift cards and checks through different card processing networks.

Successes & Solutions

Analyzed specifications, determined resource and workload estimates, and communicated requirements to team.

Managed the full life cycle design, testing, and implementation of new .NET based system that replaced unsupported legacy application, minimizing overall potential risks.

Oversaw the subsequent enhancement of system to meet evolving business, market, and organizational needs.

Collected and developed monthly metrics; and managed all CMMI and ISO audit processes for system.

**Additional Experience **

SYSTAT SOFTWARE ASIA PACIFIC, LTD. 2002 to 2003

Senior Software Engineer

Led team in the full life cycle enhancement of GUI and graphics for the next-release of Systat powerful statistical software.

Branch Manager for Rational Clear Case; and member of team for SEI CMMI Level 5 implementation.

SOLITRON 2001 to 2002

Senior Consultant

Built, trained, mentored, and led global team of 350+ resources through 5 Project / Delivery Managers in designing, enhancing, and ensuring zero downtime of 50+ applications for network and billing portfolio.

PASCAL COMPUTERS 2000

Senior Programmer

Contributed to the design and development of Access Control System leveraging Assembly and Visual C++, encompassing front-end module, PC communications and Microsoft control for the reader / writer unit, and bar code reader interface.

Member of team charged with developing a web-based system to enable the secure encryption and decryption of media files for PAN-AMG AG client in Germany.

INDIAN STATISTICAL INSTITUTE 1997 to 2000

Senior Software Consultant

Developed a tool that enabled scientists to conduct DNA sequence analysis for Genetic Research. Tool performed statistical and mathematical simulations / computations on large DNA sequences and produced complex graphical outputs.

Education & Credentials

Master of Business Administration; Concentration in IT Systems, 2003

Honors Bachelor of Science in Physics, 1995

CALCUTTA UNIVERSITY

Technology Leadership

C, C++, Visual C++, Java, J2EE, Spring, REST/SOAP Webservices, jQuery, Java Script, PRO*C, VBScript, and Assembly Languages

Agile / SDLC Methodologies; UML, VersionOne, MS Office, Visio, and MS Project Tools; Oracle and MS SQL Databases

Test Automation, SoapUI, Cucumber, HP ALM, UFT(QTP)

MS Windows, UNIX, and VMware Operating Systems / Platforms

Business Operations Expertise

Card and Payment Services (Credit, Debit, Stored Value, and Private Label)

Online Banking – ACH Interface, Fund Transfer, and Bill Payment

Banking Sales and Servicing – Contact Center

Processing Platform Migration, Billing, Interchange, Point of Sale, and Fraud

Contact this candidate