Customer Service Office Assistant

Daniel Wright

Address ****–*** Plains Road West, Burlington, Ontario, L7T 4M3

********@*****.***, 905-***-****

Education Wilfrid Laurier University, Waterloo, Ontario Honours BA in Computer Science and Philosophy

Guelph Collegiate Vocational Institute, Guelph, Ontario OSSD, honour roll for all four years

Software

Development

Experience

Multiple programming paradigms, including Object Oriented, Functional, and Parallel Programming

Development models including waterfall, sprint, agile Multiple languages including C, C#(.net), Objective-C, C++, Java, Assembly language, Python

Relational algebra, relational databases (development, implementation and maintenance)

Web standards, including HTML5, CSS, PHP

Databases in webservices, websites and web based applications, JavaScript, ASP.NET (C#)

Markup languages, including XML and variants, JSON Webservice based server\client application development Applications for mobile devices

• Developed milage measurement program for iPhone

Work

Experience

DependableIT – IT Representative 2013-Present

• Provide a high standard of customer service and sales

• Resolve software issues for residential and business clients

• Work part time in a research and development capacity Waterloo Swimplex, and Guelph West End Community

Centre – Lifeguard and Swimming Instructor

2004-2011

Chicopee Ski Hill – Skiing Instructor Winters 2004-2005 Canadian Mental Health Association – Office Assistant Summer 2004 Skills Strong interpersonal, communication, and writing skills Work effectively both individually and as a member of a team High attention to detail

Strong problem solving skills

Advanced CS

Courses

Computing

Wireless Networks

Systems Administration

OO Programming

Operating Systems

Software Development

Data Structures

Microprocessing

Digital Computing

Algorithms 1 and 2

Databases

Web Programming

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