Customer Service High School

Davon Walker

*** ** *****

Street

South Ozone Park, NY 11420

929-***-**** (M)

*************@*****.*** or *************@******.*** OBJECTIVE:To obtain an entry level position in customer service where I can use my innate people and detail oriented skills, while gaining experience and innovative new skills. SKILLS: Interpersonal Relations, Client Services, Team Player, Microsoft Office Suite, Heavy Lifting.

PROFESSIONAL ACCOMPLISHMENTS:

U.S. Army Reserve/Private First Class Fort Leonard Wood, MO 11/2013 4/2014 Commercial License/Class A

EDUCATION:

Post University Waterbury, CT 8/2012 5/2013

Bachelor of Arts: Sport Management (enrolled in U.S. Army) Wilby High School Waterbury, CT 9/2008 6/2012

High School Diploma, A B Honor Roll

EXPERIENCE:

Total Control Services Waterbury, CT 1/2010 12/2015 Office Clerk (temp)

● Maintained brand’s professional image through knowledge, confidence and credibility.

● Acted as primary and last point of interaction.

● Scheduled appointments, answered inquiries and performed basic bookkeeping duties.

● Increased sales and overall customer satisfaction by following up with clients, offering product details and periodically reminding them of our services.

● Organized, filed and stored important documents. P.C. Richard & Son New York, NY 6/2012 8/2012

Driver’s Helper (seasonal)

● Controlled pilferage by personally verifying all merchandise throughout delivery process.

● Assisted driver with loading and unloading trucks while upholding a high level of safety.

● Inspected merchandise for damages and defects, promptly reported any subpar equipment to my immediate supervisor.

● Upheld professional and courteous customer service with every interaction.

● Organized packages by address and zip codes.

References Furnished Upon Request

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