Manager test Operations
Resume:
Robert A Brown
Sierra Vista, AZ, 85635 Phone 520-***-****
E-mail: *****.******.**@*****.***
Years Related Experience: 9 years at JITC plus 24 years additional experience in the US Army
Security Clearance: Active Top Secret (Background date 11-13-14)
CURRENT JOB TITLE: UC Senior Test engineer
PROFESSIONAL EXPERIENCE:
UC Senior Test engineer
TASC /CSC August/2008 - Present
Joint Interoperability Test Command, Fort Huachuca, AZ
Senior Test engineer at the Joint Interoperability Test Command (JITC) at Fort Huachuca, AZ with expertise’s in Unified Capabilities (UC) requirements and 2008/2013 UCR.
Principal responsibilities include but not limited to supporting the Joint Interoperability Certification program, providing the government test program with support in test event planning, coordination, and execution of Unified Capabilities (UC) testing.
Testing of Unified Capabilities (UC) multimedia communications devices i.e. :( voice, video and data over Internet Protocol (IP) networks).
Conduct interoperability assessment and/or certification testing on Unified Capabilities for voice and video products from different vendors such as: Avaya SS, ESC and SCs, Redcom SC,s, Cisco ESC, SC and SBC, Sonus SBCs, Vidyo, Acme Packet SBCs, Oracle, Polycom, Acano, Pexip, Microsoft, NEC, XMPP systems: ISODE, Conversant, Cisco, Avaya and Microsoft to name a few.
Develop comprehensive test plans in accordance with customer requirements and Unified Capabilities Requirements document.
I have a vast working knowledge of network test equipment and analysis software, such as packet captures and analysis tools and IP traffic generation tools. Perform cable patching and tracing out of wiring configurations in lab environment. Experience working with most of today’s complex Test Measurement and Diagnostic Equipment. Working knowledge of Session Initiation Protocol (SIP) or Assured services (AS)-SIP.
Able to generate Test Case scenario, Test Procedures and Test Reports, Completing all assigned tasks in a timely manner to meet program schedule milestones.
Conduct status meetings with vendors and government personal to share information for a product that is undergoing the APL certification process.
Quality Assurance testing that helps establish how vendors process, monitor, develop, collaborate within a certain range of government policy parameters. Provide complete customer support with installation, integration and system functionality issues as needed.
Performing Quality Assurance Risk involves communication and enterprise involvement; monitoring and controls for a system, privacy and security settings, and system build and test management.
Conduct informal and formal factory verification activities including requirements checkout, test rehearsals and formal testing. Create an environment for efficiently executing functional/module level verification.
I have a vast working knowledge of H.323, SIP, and AS-SIP protocols, Virtual Machines and most Audio and Video Endpoints.
Performed Risk Mitigation to re-evaluate how policies, procedures and technologies are deployed to reduce/eliminate vulnerabilities and system exposures.
Conducting interoperability testing between UC systems and existing DSN systems, participate in UC developmental testing, protocol development and other test documentation, writing test plans, troubleshooting of equipment and system failures, and performing corrective action when needed.
Interoperability testing of Unified Capabilities (UC) products including time division multiplex (TDM) switches, Internet Protocol (IP) switches, routers, and transmission equipment.
Conduct interoperability certification testing with multiple vendors for telephony and VTC systems and most Video End Points located behind SBCs or Firewalls. Video testing conducted with multiple vendors for MCUs, VCS, and UCCS Video End Points, to include H.263, H.264; audio codecs, G711 and G722 resolutions and bit rates.
Collect test data such as SIP logs, perform data reduction and analyze data for approval/disapproval of certification to be on Approved Products List (APL). Also to ensure correct SIP log messaging is exchanged properly.
Understanding of classical TDM phone switching systems, telephony and video CODECs, Transmission Control Protocol/Internet Protocol (TCP/IP), Voice over Internet Protocol (VoIP), and IP protocols such as UDP/TCP, ICMP, SNMP, OSPF, VRRP).
Systems Analyst/ Test engineer TASC/CSC August /2007- August/2008
Joint Interoperability Test Command, Fort Huachuca, AZ
Perform analytical work in support of systems, programs and/or planning activities. Typical duties involve assignments to design test plans and procedures, conduct on-line analysis during test conduct, perform post-test analysis, and support test report generation. Typical duties may also involve assignments to research, analyze, design and develop solutions to resolve problems within the specialty area. Performs other related duties as assigned.
System Analyst
SMARTRONIX October /2006- August/2007
Joint Interoperability Test Command, Fort Huachuca, AZ
Under general direction develops test plans, design test procedure, document test results, maintain accurate records, evaluate new IT systems, support and provide problem resolution for computer systems test applications; performs a variety of technical and analytical services; analyzes, evaluates and trains users on new computer system test applications; performs PC diagnostics and miscellaneous programming tasks for department support. Performs other related duties as assigned.
US Army (1980-2006)
US Army Retired (Senior Non Commissioned Officer)
Security Manager/ Operations Manager
Duties: Security Manager of a Battalion S-2 (Security center) and Communications security custodian.
Duties: Operations Manager Battalion (S-3) of a Forward Deployed Theater Tactical Signal Company that provides communication support for missions in direct continuous support of Operation’s ENDURING and IRAQI FREEDOM.
Duties: Operations Manager of a Theater Tactical Signal battalion that provides communication support for missions directed by the Chairman, Joint Chief of Staff, NETCOM and major war fighting commanders.
Duties: Operations Manager of a strategic Signal company that provides communication support for missions directed by 41st Signal Battalion:
Duties: Operations Manager of a Forward Deployed Theater Tactical Signal Battalion that provides communication support for missions in direct continuous support of 31st ADA BDE.
Duties: Telecommunication Chief of a Forward Deployed Theater Tactical Signal Battalion that provides communication support for missions in direct continuous support of 22nd Signal BDE.
Duties: Mobile Subscriber Section Chief of a Forward Deployed Theater Tactical Signal Battalion that provides communication support for missions in direct continuous support 101st ABN DIV, 101st Signal Battalion.
EDUCATION:
BSITM: TUI University: Semester Hrs: 100
Bachelor of Science (BS) in Information Technology Management
Computer Concepts, Penn Foster Collage
Degree: Certificate Transcript (Certificate in Computer Systems and Applications)
Semester Hours: 15
Management, Penn Foster Collage
Degree: Diploma (Certificate in Principles of Management)
Semester Hours: 15
Combat Leadership Course, Big Ben Community College
Degree: Certificate Transcript
Semester Hours: 3
Task Leader Training, Sierra Vista, AZ (Northup Grumman)
Degree: Certificate
Hours: 35 hour Course
CompTIA Network + Course, University of Arizona
Certified Professional June 12, 2004
CompTIA Security + Course, University of Arizona
Certified Professional Nov 21, 2006
SIEMENS EWSD/HiPath 4000
Architecture
Terminal/User Interface
Documentation
Degree: Certificate
Operating and configuring Brix works test tool:
Overview
System Admin
End User training
Degree: Certificate
Acme Packet Edge Border Controller (EBC):
Operating a Edge Border Controller
Configuring an Edge Border Controller
Degree: Certificate
PROFESSIONAL MILITARY EDUCATION:
Thunderbird University
Cisco Networking - 120 Hour Course, Certificate Awarded
Cisco IOS Switches and Routing:
Operating
Configuring
IPV6 in CISCO Networks
Intrusion Detection Systems/Firewalls
Interconnecting of Cisco Network Devices
- Cisco voice over IP: 40 Hour Course, Certificate Awarded
Introducing voice over IP
Integrated applications
Building and securing VoIP networks
Appling Cisco Trouble shooting Tools
- Cisco ISCW 1.0: 40 Hour Course, Certificate Awarded
Securing Management Features and AAA
United States Army Sergeants Major Academy (USASMA)
United States Army First Sergeant Course (FSC)
Degree: Certificate
United States Army Signal Center
Advanced Non Commissioned Officers Course (Telecommunication Chief), GTE Resident School
Degree: Certificate
Basic Non Commissioned Officers Course (Tactical Communication Chief), Resident School
Degree: Certificate
Primary Leadership Course (PLC), Resident School
Degree: Certificate
Mobile Subscriber Section Chief (MSE)
Degree: Certificate
Basic Instructor Training Course (BITC)
BITC qualified Instructor for the US Army
Degree: Certificate
Six Sigma, Green Belt certification course; managers/executives to include:
• Reducing Variation to Improve Quality
• Listening to the Voice of the Customer
• Six Sigma DMAIC:
• Defining the Problem
• Measuring the Process
• Analyzing the Data
• Analyzing the Process
• Improving the Process
• Controlling the Improved Process
• Six Sigma and the Corporate Enterprise
• Business Execution in Action
• Lean Techniques
• Lean Logic
• Lean Strategies
• Lean Value
APPLICABLE SKILLS:
OPERATING SYSTEMS: Microsoft Windows 98/NT/2000/XP/ME/VISTA.
NETWORKING: Windows Servers, Mail Servers, MS Exchange.
APPLICATIONS/TOOLS: Microsoft Office, Visio, Microsoft Word, Excel, Access, MS Exchange Outlook + Adobe Acrobat, Lotus Notes.
HARDWARE: PCs to component level, workstations, printers, peripherals, power generators, Cisco routers/switches/hubs, Bay hubs/routers, Nortel and WorldCom telephony systems, Spectrum analyzers and Cable Sniffer, QAM/QPSK Analyzers
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