Manager Office Assistant

Pamela Ellen Birnbaum

*** ********* ****

Bohemia, NY 11716

631-***-****

Education:

Associates Degree. Farmingdale College. Data Processing. 1981-1983 Bachelors Degree. Oneonta State College. B.S. Psychology. 1986-1988 Work Experience:

2010-2015

I was an office assistant for Dream Team Maintenance. I was responsible for assisting both old and new clients with issues which would arise regarding their contracted work orders. I also assisted with balancing the company budget, ordering equipment and making regular reports to the owner of the company. The reports would include the current status of the company on an overall basis, as well as details related to ordering equipment, and all customer’s concerns. The owner relied on me to give efficient and accurate information in order to ensure the company could run at it’s optimum level. 1999-2009

NYS Worker’s Compensation Board. Hauppauge, NY

Duties: Maintained a case load of workers compensation cases, called a “Work Cue.” Typed processed decisions from the worker’s compensation judges. Responded to workers compensation claimant’s question regarding the workers compensation laws.

1993-1999

NYS Office Of Developmental Disabilties. Hauppauge, NY Duties: Official title was Habitation Specialist. Daily tasks included teaching skills of daily living to a group of severely mentally challenged individuals. Duties also included supervising the direct care staff. 1992-1993

St. Christopher Ottilie. Jamaica, NY

Duties: Title was Case Manager. Responsibilities included traveling through the tri-state area placing developmentally challenged individuals in state approved homes. Duties also included supervising the foster care parents, and making sure the individuals in placement received the necessary service.