Customer Service Security
Resume:
Paul C. Varga
Springfield, Mass.
***********@*****.***
Background
I am a highly successful Security professional with over 12 years’ experience as a leader and hands-on performer in the Security field. I have an Associates Degree in Criminal Justice, and was certified as a Certified Protection Officer (CPO) by the International Foundation for Protection Officers (IFPO). I have advanced First Responder training. I am a registered Security Officer (SC), and I currently maintain an American Red Cross certification in CPR, First Aid, and AED.
I am experienced in fire & safety inspections, to include fire alarms, fire extinguishers, emergency eye wash stations, water flow testing, etc. I have over 5 years supervisory experience. I am proficient in Microsoft Office. And I am adept at foot patrols, responding to alarms & disturbances, report writing, CCTV monitoring, and switchboard operations. I am also experienced in controlling the flow of pedestrians and vehicle traffic. I have mastered the skill of performing these strategic security measures while maintaining the highest level of positive atmosphere, customer service, and professionalism.
Education
•AS, Criminal Justice, Mercer County Community College
•Criminal Justice Courses taken at the College Of New Jersey.
•Sociology courses taken online from Indiana University.
Recent Experience
March 2007- September 2015, Grainger, Fountain Inn, SC
Corporate Security
•Console CCTV operator.
•Patrol industrial property to prevent and detect signs of intrusion and ensure security of
personnel, doors, windows, and gates.
•First Aid/ A.E.D/ CPR Red Cross Employee Instructor.
•Assisted injured employees with medical treatment and arranged emergency transportation.
•Maintained the fire and alarm systems and performed security checks over visitors and employees, in a 1,100, 000 square foot distribution center.
•Performed monthly fire alarm system tests as well as water flow fire system testing.
•Weekend emergency customer order coordinator and advisor.
•Inspection of outbound tractor trailer loads.
•Inbound and outbound truck delivery processor.
•Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
•Circulate among visitors and employees to preserve order and protect property.
•Maintain the highest level of customer service and professionalism
June 2006-March 2007, American Security, Greenville, SC
Security Officer (Carolina First Bank)
•Maintained vigilance for potential threats to the safety of employees and customers.
•Investigated suspicious behavior among the customers or employees to safeguard the financial assets of the branch.
November 2004-April 2006, County of Mercer, New Jersey
Transportation Coordinator/Dispatcher
•Schedule and dispatch transportation for the county Transportation Department
September 1999-November 2004, Alan Ritchey, Inc., Levittown, PA
Production Line Lead
•Consistently exceeded inspection quotas on the quality of US Postal equipment repairs.
•Supervised a production group of 30 individuals in a Warehouse/Production environment
April 1997-March 1999, Institute for Defense Analyses, Princeton, New Jersey
Security Lieutenant
•Physical Plant Security supervision for a Government Grant Research Facility which performs fundamental research in support the NSA’s mission in cryptology.
•Monitored alarms, CCTV, provided interior and exterior patrols, screened visitors, and provided customer service.
•Supervised other security officers in the performance of their duties.
April 1997-September 1999, Princeton University Firestone Library, Princeton, NJ
Security Officer (part time)
•Maintain safety and security in the Firestone Library of Books and Manuscripts
•Survey facilities for problems of security and hazardous conditions and report them to the Library Director
•Promote a positive environment through courteous, respect and equitable interaction, while showing sensitivity to the special needs or problems of the community and patrons.
•Protected University assets
ACCOMPLISHMENTS & SPECIAL SKILLS/EXPERTISE
•Certified Protection Officer through the International Foundation for Protection Officers
•Current American Red Cross Certification.
•Experienced customer service associate
•First Responder course graduate, Greenville Technical College
•Pacific Institute Investment in Excellence graduate
•Proficient in CCTV, Microsoft Office, Report Writing, and Oral Communication
Contact this candidate