Insurance Life

Amit Virmani

: - ********@*****.*** -+91-729*******

Objective

Seeking challenging role as an IT Business Analyst across Insurance / Banking Sector.

Professional Synopsis

I have 8 years of experience in IT industry (MNC’s). Worked as Associate Business Analyst in Nagarro, System Analyst (IT-Mainframe) in RBS and Associate Consultant (IT-Mainframe) in Capgemini.

Expertise across all Core Non-Life Insurance Process (U.K.), Consumer Lending (U.S) and Payments (U.K).

Proficient in IT Business Analyst Skills – UML, BPMN.

Proficient in MS Visio, Balsamiq, Bizagi Business Process

Have done M.Tech from IIT-Roorkee and B.Tech from NIT-Nagpur, India.

Professional Experience

Duration Organization Profile/Designation

Oct 13 – Dec 15 Nagarro (India) Associate Business Analyst

Aug 07 – Aug 12 RBS (India) System Analyst

Aug 05 – Aug 07 Capgemini (India) Associate Consultant

Industry Knowledge

BFSI - Non-Life Insurance (U.K), Consumer Lending (Loans) (U.S), Payments

Skills

oBusiness Analysis Frameworks : UML - Use Case Diagram, Activity Diagram, State Machine Diagram, BPMN

oModelling Tools : MS Visio, Balsamiq

oSDLC Methodologies : Waterfall, Agile

oOperating Systems : Windows 2007/2010

oTracking Management Tools : Endevor, Code Manager, Test Director,

PVCS Tracker

IBM - Mainframe

oLanguage : COBOL, JCL, Quik Job, CICS

oData Base & File System : DB2, VSAM.

oFront End : CICS, TSO/ISPF.

oFile Transfer : NDM

oTools : FILE-AID, SPUFI, Xpediter

Professional Certifications

oCertification in “IT Business Analysis” by QBI Institute - Noida. (2016)

oCertification in Programming COBOL, Quik Job, CICS on “IBM – Mainframe” by Capgemini. (2005)

Professional Work Experience

Nagarro Software Private Limited Oct-2013 – Dec-2015

Business Analyst (Pre-Sales & Market Research)

Roles and Responsibility:-

Creating Executive Profiles.

Preparing Competitor Reports.

Developing the content of the 1st industry specific internal newsletter.

Maintaining Companies Directory industry specific.

Prepared presentation for management team for the nature of task to be done in the Market Research Team.

Various Secondary Research done on ad-hoc basis.

RBS Bank

System Analyst Aug 2005 – Aug 2012

Client: - RBS UK

Roles and Responsibility:-

Payments (Credit Card)

Transactions (Global Transaction System):

(Earlier RBS charges for each transaction of customers. Because of this RBS was losing customers. Now the customer billing charges were accrued and on monthly basis, customer’s reports were prepared).

Done requirement elicitation and documentation.

Prepared Component Design, Unit Test Case, System test and UAT.

Prepared Use Case and Activity Models for project As-Is and To-Be States.

Non-Life Insurance

Solvency II:

(Solvency II is about maintaining the FSA (Financial Services Authority) requirement for insurance companies in Europe).

Prepared database and visuals maps for relationships between business terms and system terms.

Prepared Data Catalogue for Mainframe Non-Life Insurance.

Created Data Dictionary for Mainframe Non-Life Insurance which was referred by Data Warehouse Team.

Reviewed Application Design and Component Design created by Vendor.

Release Management Team:

(Single Point of Contact for Online Defect Management) – RBS UK/India Insurance Vertical

Carried out analysis of defects for Motor, Home, Pet, Travel, Rescue, HE 24 LOB

Allocate defect to the different teams in India & UK as per the resource availability or expertise.

Co-ordination with the development, testing, business testers, production & environment team spread across multiple geographies and vendor teams.

Report to UK Release manager on daily basis and was a SPOC (Single Point of Contact) for RBS – (UK & India) Insurance Group.

Atlanta Payment Reports:

(Earlier payment reports were printed and annotation was done manually. Then the Payment Reports were scanned and uploaded. Payment Reports were then referred for future purpose. By this project new feature was added and reports were send to CA-Viewer; here the user can edit the reports on the mainframe screen and no need to print the reports before sending it to the customer.)

Done Requirement Gathering.

Using UML methodology’s prepared Use Case, Activity Diagram, State Machine Diagram and Deployment Diagrams.

Created Application Design, Component Design, Unit Test Case, System Test Case and UAT.

Supported project in the whole SDLC.

Capped Renewal:

(RBS provides fixed premium up to 3 years for Motor Policy Holders who have no claim continuously for 3 years)

Requirement Gathering and Requirement Documentation.

Created Application Design, Component Design, Unit Test Cases, System Test Case and UAT.

Supported project in the whole SDLC.

Enable Flat Rate Cancellation:

(For motor insurance policy the mid-term cancellation fees was fixed and controlled by the system, instead of calculating it manually)

Done Requirement Gathering and Requirement Documentation.

Prepared Application Design, Component Design, Unit Test Cases, System Test and UAT.

Arctic Pet:

(For RBS Insurance Pet Policy Holder is made the co-insurer, above the specific claim and other criteria’s.)

Had done System Testing and UAT.

MID Audit Issues:

(The Motor Insurance Database (MID), a 3rd party product; was set up in an effort to update data base of policy holders, which is used on daily basis by traffic police.)

Had done Requirement Gathering and Requirement Documentation.

Coordinating with the 3rd party team who maintains Motor Insurance Database for RBS-UK

Prepared Application Design, Component Design, Testing Documents.

Done Coding, Unit testing, System Testing, and UAT.

ITP Rating and Pricing:

(New rating engine is purchased this provides a flexible and responsive rating facility for the personal and commercial system insurance lines and it was fully integrated with the new analytical rating tools to support rapid update of new rating rules and rates.)

Documented Business Rules for Motor Rating & Pricing Engine.

Had done Coding, Unit Testing, System Testing and UAT.

Capgemini India Pvt Ltd

Associate Consultant Aug 2005 – Aug-2007

Client: - HSBC - US

Consumer Lending – Loans (Banking)

Batch Job Documentation:

(Thousands of batch jobs are present in IBM-Mainframe which is scheduled by CA7. These jobs were run in the night to update databases in the loan system. There was a need to create report for inter-relations of jobs. For this new batch process is created.)

Proposed new reporting system for the jobs present in the HSBC-US loan system.

Prepared an Application Design, Component Design, Unit Test and System Test.

Handled team of 2 members.

Carolina HUD1A:

(Addition of 3rd party vendor for evaluation of property as a mortgage for re-financing the Home Loan for HSBC Customers)

Prepared Application Design, Component Design and Test Cases. Done Coding and Testing.

Pricing Engine:

(Various loan offers are given by bank to its customers depending on relationship of bank with customer such as: - customer is an old customer or new customer or depending on residential details of the customer, asset of customer, was defaulter. The bank maintains all data of customer and various interest rates are being offered on type of loan the customer takes.)

Done Coding, Unit Testing, System Testing and UAT.

Accomplishments during Professional Career

Awarded by RBS-Director India for suggesting Cost Saving Ideas, Brand Building, CSR (Corporate Social Responsibility) & Process Improvement for RBS Group. (2009)

Got Award for IDC “Rating and Pricing” team for efforts involved in getting the

knowledge of the legacy engines, documenting them and pushing ahead for successful

implementation of new rating engine. (2008)

Taken Initiative for planning and execution of RBS Insurance Induction Training program to laterals. (2008-2010)

Trainer for RBS Non-Life Insurance Process. Trained 5 batches of 35 each. (2008-2010)

Member of RBS Insurance Recreation team, and organized the Events for RBS Insurance India Division. (2007-2010)

Education

Institute Degree Year of Passing C.G.P.A/Percentage

IIT Roorkee M.Tech 2005 (Metallurgy) 7.8 CGPA

NIT-Nagpur B.Tech 2003(Metallurgy) 65%

Achievements in Competitions during Academics

Cleared Gate Exam and got 139 AIR in merit-list (2003)

Cleared IIT-JEE and got AIR - 3136 in merit-list (1999)

Qualified NTSE and ranked 44th at state level (1996)

Awards during Academics

Got Merit Certificate in Rajasthan Genius Award (1995).

Awarded a Silver Medal in Mathematics and secured 84% marks In National Talent Search Contest (1996)

Awarded Merit Certificate for obtaining 80 % marks in National Mathematics Olympiad Contest (1997)

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