Customer Service Maintenance

Wilson White

Field Engineer I/ Engineering Technologist II - Common Sensor Payload/ Gray Eagle

UAV Support

Vance, SC

********@*****.*** - 803-***-****

To gain a dynamic and challenging role in the area of electronics field engineering that will offer the best opportunity for further development of my abilities, skills and knowledge in an established corporation with long term career growth possibilities. I am a mid to senior level electronics technician with over 8 years of experience and a related degree. I have acquired a SECRET level security clearance. I would like to serve an organization that will utilize my diversified knowledge and skills which I have acquired from various organizations. Each work experience and educational qualification I have accomplished will serve in a positive and productive manner to the organization that will allow me to earn such an opportunity. Authorized to work in the US for any employer

WORK EXPERIENCE

Field Engineer I/ Engineering Technologist II

CACI International Inc - Crane, IN - September 2014 to Present OCONUS)

• Performed a variety of technical engineering assignments in the development, research design, manufacture, test, installation, modification, and operation of diverse electronic/mechanical equipment and systems and generally as a member or as a lead of a design, analysis or review team on less complex assignments.

• Conducted technical analysis of product implementations, modifications and enhancements to the various systems/platforms including the multi-spectral targeting system (MTS), common sensor payload (CSP) and the the STARLite synthetic aperture radar for multiple customers in accordance with specific customer specifications and implementations.

• Troubleshoot technical problems and issues, determine a technical solution and recommend course action for repair to the company customer

• Perform installation of hardware and software upgrades and reconfiguring software as required

• Provide guidance and training to customer personnel in establishing operation, maintenance, and inspection procedures and techniques

• Analyze equipment failures to determine cause and recommend corrective action, devise and implement preventive maintenance programs, keep performance and maintenance records on equipment and participate in the installation and planning phase.

• Attend weekly Field Service Representative (FSR) Teleconferences with the customer and other concerned personnel to discuss all maintenance issues that may have occurred the previous week and discuss all upcoming events. URS Corporation is a leading provider of engineering, construction and technical services for public agencies and private sector companies around the world.

• Perform a range of design development, analysis or review tasks under minimal supervision.

• Generate complete design specifications and/or procedures for complex assignments.

• Build, install, monitor, test and service equipment and systems at Company and client sites

• Establish and maintain a filing system, databases and logs as needed for tracking project status and inventory.

• Coordinate and work closely with other engineering, logistics, financial, and program management disciplines to define system specifications and requirements.

• Direct on-site customer interface for equipment/system installation, testing, survey, fabrication, and other engineering tasks as needed.

• Verify and comply with engineering documentation standards, engineering plans, system specifications and test procedures

• Provide technical data and evaluation for components, equipment and systems consistent with engineering plans, layout and contract requirements.

• May support engineers in the development of technical proposal and provide input on the technical content and level of effort of the proposed scope of work.

• Perform all other position related duties as assigned or requested. Multifunctional Electronics Technician, FSR

Lockheed Martin Corporation - July 2012 to March 2014 C4ISR V Gyrocam Kandahar, Leatherneck Afghanistan

Lockheed Martin Corporation

• Provided direct Vehicle Optical Sensor System (VOSS) support to the U.S. Army, Air Force and Marine Corps Combat Engineer Route Clearance and EOD Teams

• Worked directly with Task Force units offering Embedded Tactical Support for the VOSS I and VOSS II systems

• Assisted Army and Air Force units through VOSS Surveillance and Reconnaissance capabilities

• Included sustaining and troubleshooting converters, inverters and electric circuit's assembly for the transmission system, by tracking signals and measuring voltage, current and resistance measurements to isolate problems to the component level

• Supported several Forward Operating Bases (FOB's) throughout Afghanistan through Electronics Maintenance, Training and Sustainment of systems

• Full installation of Gyrocam systems and all integration, installation, and maintenance was performed with Lean/Sigma Six Methodologies

• Integration of Night Vision, Color and Infer-Red Camera

• Rebuilt and repaired damaged electronics equipment and integrated full systems

• Distinguish between hardware and software problems in multi-vendor systems.

• Performed installation, test, preventive maintenance, troubleshooting, and repair for communications equipment, electronics equipment, large computers, minicomputers, or microprocessors, including buses for those in a networked environment.

• Controlled the efficient flow of goods, services, and information between point of origin through customer placement in order to meet customer requirements.

• Ensured that customer service and time objectives are achieved within existing financial constraints in order to meet marketing and financial objectives.

• Ensured the execution and continuous improvement of standard logistics processes, such as the replenishment system, data interchange systems, demand management, electronic data systems administration and related functions.

• Built relationships with strategic customers through logistics initiatives.

• Integrates learning from customers, competitors, operating entities, distribution, transportation, customer service, other industries, industry groups, and professional training to continuously improve competitive position.

• Worked individually and as a part of a team of technicians executing daily tasks involved with the assembly and integration of various C4I components into MRAP Tactical Vehicles.

• System programming and final system calibrations. Lead Electronics/Maintenance Technician

SAIC (Kuwait) MSF Site - December 2010 to May 2012 Mine Resistant Ambush Protected Vehicles C4I

SAIC (Kuwait) MSF Site

• Troubleshoot/diagnose MRAP's complete C4I electronic systems, encompassing Tactical Communication

(TACOM), Intelligence, Reconnaissance, Surveillance, & Navigation (ISRN), Improvised Explosive Device

(IED) Defeat Systems.

• Follow procedures for, plans and schedules C4I preventive maintenance based on manufacturer recommendations and environmental variance in the ME. Provide recommendations for revision to the C4I Supervisor as indicated by usage historical data or as directed by the manufacturer or customer.

• Follow recon inspection and repair procedures provided by the MRAP C4I Supervisor and provide

• Make recommendations for revisions as indicated by usage historical data or directed by the manufacturer or customer.

• Alert the C4I Supervisor to any changes in coverage of parts required for mid-level repairs to electronic equipment, radios and other C4I equipment including mounting brackets.

• Ensure security, limited access and safe storage of C4I equipment and any applicable MRAP items.

• Coordinate with Supply to ensure secure and limited access to POS for C4I equipment.

• Coordinate with the C4I Supervisor to receive in-house C4I Technician training and refresher/upgrade training, and practical training, as required.

• Monitor Vehicle Mechanics work near sensitive electronic equipment and provide over the shoulder training as required to ensure safety and security.

• Supported the U.S. Army, Marines, and Air Force through Communications & Electronics Maintenance

• Perform multiple tasks in a highly dynamic and deadline-driven environment; be detailed oriented and have the ability to simultaneously work quickly and accurately

• Installation and maintenance of a variety of components including (BFT, RWS, DVE, Check6, Symphany, etc.)

• Installed and repaired equipment, such as the AN/VRC 110 and AN/PRC 152, RT1523F

• Test technician for Capabilities & Limitations Testing on the Harris AN/PRC-152 and AN/VRC-110 radios

• Supported the SPAWAR mission of executing, and evaluating tests of material solutions for the C4ISR Branch

• Test Technician for the Harris AN/PRC 117G ANW2 Radio

• Built relationships with strategic customers through logistics initiatives.

• Integrates learning from customers, competitors, operating entities, distribution, transportation, customer service, other industries, industry groups, and professional training to continuously improve competitive position.

• Worked individually and as a part of a team of technicians executing daily tasks involved with the assembly and integration of various C4I components into MRAP Tactical Vehicles.

• Communication System programming and final system calibrations

• Assembly, maintenance, testing, troubleshooting, repair, installation and checkout of electronic equipment are required

• Used hand tools, power tools, and electronic test equipment; and be able to follow written and verbal instructions for routine and new assignments.

• Utilized assembly tools to build and install antennas, circuit boards, and other related electronic or communications equipment, electro-mechanical components, cabling connectors, wire harnessing, routing, pulling and cable assembly

• Interpret technical manuals, handbooks, schematics, sketches, cable block diagrams, and technical specifications relating to electronic systems and interfaces.

• Provided inventory control for all test and electronics equipment

• Perform multiple tasks in a highly dynamic and deadline-driven environment; be detailed oriented and have the ability to simultaneously work quickly and accurately.

• A part of an essential team of technicians executing daily tasks involved with the assembly and integration of various C4ISR components into MRAP Tactical Vehicles. Lead Mechanical

Electronics Tech - February 2010 to November 2010

Material Maintenance Dept.)

Combat Support Associates - Camp Arifjan, Kuwait

• Directed a variety of general and specific metal working fabrication and electrical repairs

• Tasks at work include support of senior technicians and system engineers in the troubleshooting, operation, and maintenance of various electronic and electrical equipment such as RF amplifiers, DC power supplies

• Utilized Computer Aided Design Software to create design specifications and project details.

• Responsible for service, installation, repair and maintenance of electrical equipments such as electric power distribution using several troubleshooting and test equipment, signal generators, power meters, Volt/ohm meter and oscilloscopes.

• Provided leadership and guidance consistent with and in support of department goals and objectives.

• Supervised and assisted personnel performing work order requests.

• Utilized FEDLOG and Property Book Software

• Planned work schedule, sequence of opportunities and distribution of work.

• Oversaw the manufacturing and rebuilding of parts, ensured dimensions and tolerances are within standards and utilizes testing instruments for inspection.

• Measured, examines, and tests completed units to detect defects and ensures conformance to specifications, using precision instruments.

• Oversaw the machine set up, adjustments, and operations.

• Studied sample parts, blueprints, drawings, and engineering information to determine methods of fabrication.

• Instructed subordinates on the appropriate tools, machines, and materials to be used.

• Assisted in performing lay out, measuring, electrical wiring, and marking of metal stock to placement cuts.

• Observes operating machines or equipment to diagnose machine malfunctions and to determine need for adjustments or repairs.

• Guides and assists less experienced machinists performing the full range of shop operations for supported equipment.

• Maintains bench stock and metal rack supply levels.

• Performs other duties as assigned by Upper Management. Technical Quality Technician

Getrag Precision Gear LLC - North Charleston, SC - August 2008 to January 2010

• Installation, repairing and maintenance of electrical and electronic related equipments through the coordination of maintenance teams.

• Compiles with constitutional and company policies, standards, and procedures in respect of health, quality, safety and environment.

• Give feedback to vendors and engineers to contribute to the non strop improvement of test procedures and manufactured equipments.

• ISO compliant at all times with the ability to troubleshoot errors in various processes

• conducted in-house audits for ISO standards

• Independent studies for engineers & quality manager

• Performed programming tasks for CMM, PLC, CNC machinery.

• Utilized knowledge of form, fit, and function

• Performed prototype inspections

• Calibrated all types of gages used in inspection process

• Operated analyzers, CMM, & interpreted data

• Performed customer & product audits

• Analyzed & reviewed geometry charts for acceptance

• Aided operators based on geometry interpretation

• Organized geometry data PPAPa provals & records

• Ability to train operators in a variety of gage usage

• Utilized SPC data collectors

• Inspecting products to blueprint specifications

• Recording, gathering, & analyzing data

• Reviewing PPAP submissions for acceptance

• Using statistical influence when reviewing data

• Screening & salvaging parts to blueprint data

• Modified gage designs

• Applied engineering principles from education and training.

• Implemented design principles to gage concepts

• Used ENGAGE inventory and calibration software for thousands of gages and engineering equipment. CNC Machinist

Getrag Precision Gear LLC - North Charleston, SC - January 2007 to July 2008

• Responsible for operating CNC machine and fabrication of mechanical parts that help to improve overall project.

• Responsible for preventive maintenance, CNC machines and laser machines.

• Responsible for collecting SAP/CPK data.

• Performing CNC/manual set-up.

• Safely operating hand/power tools and equipment, including lathes, shapers, grinders and saws.

• Diagnosing, troubleshooting faulty machinery and equipment.

• Precision shaping of steel, copper, bronze and aluminum parts.

• Accurately maintaining tolerance levels of +/- .010mm.

• Utilizing electro mechanical applications.

• Applied engineering principles from education and training. EDUCATION

Mechanical Engineering Technology

South Carolina State University

2008

Associates

Orangeburg-Calhoun Technical College

2005 to 2007

Associates of Science

Engineering & Occupational Tech

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